{"id":75118,"date":"2021-12-03T11:00:56","date_gmt":"2021-12-03T14:00:56","guid":{"rendered":"http:\/\/www.ce.gov.br\/casacivil\/?page_id=75118"},"modified":"2022-05-05T16:19:05","modified_gmt":"2022-05-05T19:19:05","slug":"relatorios-de-gestao-da-ouvidoria-setorial","status":"publish","type":"page","link":"https:\/\/www.ce.gov.br\/casacivil\/acesso-a-informacao\/comite-setorial-de-acesso-a-informacao\/ouvidoria-geral\/relatorios-de-gestao-da-ouvidoria-setorial\/","title":{"rendered":"Relat\u00f3rios de Gest\u00e3o da Ouvidoria Setorial"},"content":{"rendered":"<p><img decoding=\"async\" class=\"size-full wp-image-75406 aligncenter\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2022\/01\/Logo_Ouvidoria.png\" alt=\"\" width=\"50%\" srcset=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2022\/01\/Logo_Ouvidoria.png 1225w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2022\/01\/Logo_Ouvidoria-600x519.png 600w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2022\/01\/Logo_Ouvidoria-1200x1037.png 1200w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2022\/01\/Logo_Ouvidoria-768x664.png 768w\" sizes=\"(max-width: 1225px) 100vw, 1225px\" \/><\/p>\n<p>A ouvidoria \u00e9 um canal de participa\u00e7\u00e3o e controle social respons\u00e1vel pela an\u00e1lise das manifesta\u00e7\u00f5es relacionadas \u00e0s pol\u00edticas e aos servi\u00e7os p\u00fablicos prestados sob qualquer forma ou regime, com o objetivo de avaliar a efetividade e ao aprimoramento da gest\u00e3o p\u00fablica.<\/p>\n<p>&nbsp;<\/p>\n<ul class=\"ListaDecorada\">\n<li><a href=\"https:\/\/www.cge.ce.gov.br\/wp-content\/uploads\/sites\/20\/2020\/03\/Decreto-n.-33.485-de-21-de-fevereiro-de-2020-Regulamenta-o-Sistema-Estadual-de-Ouvidoria-do-Poder-Executivo-Estadual-pages-4-8.pdf\">Decreto Estadual n\u00ba. 33.485\/2020 \u2013 Institui o Sistema de Ouvidoria, Prazos de Resposta e Relat\u00f3rios de Ouvidoria<\/a><\/li>\n<li><a href=\"https:\/\/www.cge.ce.gov.br\/wp-content\/uploads\/sites\/20\/2020\/05\/do20200508p01.pdf.pdf\">Portaria \u2013 CGE n\u00ba. 52\/2020 \u2013 Estabelece o Procedimento para o tratamento e o encaminhamento das Den\u00fancias<\/a><\/li>\n<li><a href=\"https:\/\/www.cge.ce.gov.br\/wp-content\/uploads\/sites\/20\/2020\/10\/do20201020p01.pdf.pdf\">Instru\u00e7\u00e3o Normativa n\u00ba. 01\/2020 \u2013 Estabelece Normas para Observ\u00e2ncia \u00e0s Atribui\u00e7\u00f5es do Ouvidor Setorial<\/a><\/li>\n<li><a href=\"https:\/\/www.planalto.gov.br\/ccivil_03\/_ato2015-2018\/2017\/lei\/l13460.htm\">Lei Nacional n\u00ba. 13.460\/2017 \u2013 Institui o C\u00f3digo de Defesa do Usu\u00e1rio do Servi\u00e7o P\u00fablico<\/a><\/li>\n<li><a href=\"https:\/\/www.planalto.gov.br\/ccivil_03\/_ato2015-2018\/2018\/Lei\/L13726.htm\">Lei Nacional n\u00ba. 13.726\/2018 \u2013 Institui a lei da Desburocratiza\u00e7\u00e3o (Racionaliza atos e procedimentos administrativos)<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A ouvidoria \u00e9 um canal de participa\u00e7\u00e3o e controle social respons\u00e1vel pela an\u00e1lise das manifesta\u00e7\u00f5es relacionadas \u00e0s pol\u00edticas e aos servi\u00e7os p\u00fablicos prestados sob qualquer forma ou regime, com o objetivo de avaliar a efetividade e ao aprimoramento da gest\u00e3o p\u00fablica. &nbsp; Decreto Estadual n\u00ba. 33.485\/2020 \u2013 Institui o Sistema de Ouvidoria, Prazos de Resposta [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":75404,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-75118","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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