{"id":80483,"date":"2025-11-07T14:23:10","date_gmt":"2025-11-07T17:23:10","guid":{"rendered":"http:\/\/www.ce.gov.br\/casacivil\/?p=80483"},"modified":"2025-11-07T14:23:38","modified_gmt":"2025-11-07T17:23:38","slug":"80483","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/","title":{"rendered":"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone wp-image-80486 size-full\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg\" alt=\"\" width=\"100%\" srcset=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg 1424w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54-600x291.jpeg 600w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54-1200x582.jpeg 1200w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54-768x373.jpeg 768w\" sizes=\"(max-width: 1424px) 100vw, 1424px\" \/><\/p>\n<p>A Ouvidoria da Casa Civil marcou presen\u00e7a no Congresso Brasileiro de Ouvidores (ABO), realizado na cidade de S\u00e3o Paulo, evento que re\u00fane profissionais e institui\u00e7\u00f5es de todo o pa\u00eds comprometidos com o fortalecimento das pr\u00e1ticas de escuta ativa e de melhoria cont\u00ednua na gest\u00e3o p\u00fablica e privada.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-80487 size-full\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-09.51.19.jpeg\" alt=\"\" width=\"100%\" srcset=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-09.51.19.jpeg 1062w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-09.51.19-600x368.jpeg 600w, https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-09.51.19-768x472.jpeg 768w\" sizes=\"(max-width: 1062px) 100vw, 1062px\" \/><\/p>\n<p>Com o tema \u201cA evolu\u00e7\u00e3o das Ouvidorias: a constante atualiza\u00e7\u00e3o com foco nas necessidades do cidad\u00e3o e inova\u00e7\u00e3o, para atender os desafios da sociedade\u201d, o congresso promoveu reflex\u00f5es e trocas de experi\u00eancias sobre o papel estrat\u00e9gico das ouvidorias na promo\u00e7\u00e3o da transpar\u00eancia, na media\u00e7\u00e3o de conflitos e na constru\u00e7\u00e3o de servi\u00e7os p\u00fablicos mais eficientes e humanizados.<\/p>\n<p>A participa\u00e7\u00e3o da Ouvidoria da Casa Civil refor\u00e7a o compromisso com o aprimoramento das pr\u00e1ticas de atendimento ao cidad\u00e3o, a valoriza\u00e7\u00e3o da escuta qualificada e o uso de ferramentas inovadoras para o fortalecimento da gest\u00e3o p\u00fablica participativa.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria da Casa Civil marcou presen\u00e7a no Congresso Brasileiro de Ouvidores (ABO), realizado na cidade de S\u00e3o Paulo, evento que re\u00fane profissionais e institui\u00e7\u00f5es de todo o pa\u00eds comprometidos com o fortalecimento das pr\u00e1ticas de escuta ativa e de melhoria cont\u00ednua na gest\u00e3o p\u00fablica e privada. Com o tema \u201cA evolu\u00e7\u00e3o das Ouvidorias: a [&hellip;]<\/p>\n","protected":false},"author":469,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-80483","post","type-post","status-publish","format-standard","hentry","category-sem-categoria"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores - CASACIVIL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores - CASACIVIL\" \/>\n<meta property=\"og:description\" content=\"A Ouvidoria da Casa Civil marcou presen\u00e7a no Congresso Brasileiro de Ouvidores (ABO), realizado na cidade de S\u00e3o Paulo, evento que re\u00fane profissionais e institui\u00e7\u00f5es de todo o pa\u00eds comprometidos com o fortalecimento das pr\u00e1ticas de escuta ativa e de melhoria cont\u00ednua na gest\u00e3o p\u00fablica e privada. Com o tema \u201cA evolu\u00e7\u00e3o das Ouvidorias: a [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/\" \/>\n<meta property=\"og:site_name\" content=\"CASACIVIL\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-07T17:23:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-07T17:23:38+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores\",\"datePublished\":\"2025-11-07T17:23:10+00:00\",\"dateModified\":\"2025-11-07T17:23:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/\"},\"wordCount\":179,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/wp-content\\\/uploads\\\/sites\\\/53\\\/2025\\\/11\\\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg\",\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/\",\"url\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/\",\"name\":\"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores - CASACIVIL\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/wp-content\\\/uploads\\\/sites\\\/53\\\/2025\\\/11\\\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg\",\"datePublished\":\"2025-11-07T17:23:10+00:00\",\"dateModified\":\"2025-11-07T17:23:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/#primaryimage\",\"url\":\"http:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/wp-content\\\/uploads\\\/sites\\\/53\\\/2025\\\/11\\\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg\",\"contentUrl\":\"http:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/wp-content\\\/uploads\\\/sites\\\/53\\\/2025\\\/11\\\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/2025\\\/11\\\/07\\\/80483\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/#website\",\"url\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/\",\"name\":\"Casa Civil do Governo do Estado do Cear\u00e1\",\"description\":\"Portal CASACIVIL\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/#organization\",\"name\":\"Casa Civil do Governo do Estado do Cear\u00e1\",\"url\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2017\\\/08\\\/brasao-casa-civil.png\",\"contentUrl\":\"http:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2017\\\/08\\\/brasao-casa-civil.png\",\"width\":277,\"height\":106,\"caption\":\"Casa Civil do Governo do Estado do Cear\u00e1\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"\",\"url\":\"https:\\\/\\\/www.ce.gov.br\\\/casacivil\\\/author\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores - CASACIVIL","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/","og_locale":"pt_BR","og_type":"article","og_title":"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores - CASACIVIL","og_description":"A Ouvidoria da Casa Civil marcou presen\u00e7a no Congresso Brasileiro de Ouvidores (ABO), realizado na cidade de S\u00e3o Paulo, evento que re\u00fane profissionais e institui\u00e7\u00f5es de todo o pa\u00eds comprometidos com o fortalecimento das pr\u00e1ticas de escuta ativa e de melhoria cont\u00ednua na gest\u00e3o p\u00fablica e privada. Com o tema \u201cA evolu\u00e7\u00e3o das Ouvidorias: a [&hellip;]","og_url":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/","og_site_name":"CASACIVIL","article_published_time":"2025-11-07T17:23:10+00:00","article_modified_time":"2025-11-07T17:23:38+00:00","og_image":[{"url":"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"","Est. reading time":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/#article","isPartOf":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/"},"author":{"name":"","@id":""},"headline":"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores","datePublished":"2025-11-07T17:23:10+00:00","dateModified":"2025-11-07T17:23:38+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/"},"wordCount":179,"commentCount":0,"publisher":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/#organization"},"image":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/#primaryimage"},"thumbnailUrl":"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg","inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/","url":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/","name":"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores - CASACIVIL","isPartOf":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/#primaryimage"},"image":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/#primaryimage"},"thumbnailUrl":"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg","datePublished":"2025-11-07T17:23:10+00:00","dateModified":"2025-11-07T17:23:38+00:00","breadcrumb":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/#primaryimage","url":"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg","contentUrl":"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2025\/11\/WhatsApp-Image-2025-11-05-at-10.16.54.jpeg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ce.gov.br\/casacivil\/2025\/11\/07\/80483\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.ce.gov.br\/casacivil\/"},{"@type":"ListItem","position":2,"name":"Ouvidoria da Casa Civil participa do Congresso Brasileiro de Ouvidores"}]},{"@type":"WebSite","@id":"https:\/\/www.ce.gov.br\/casacivil\/#website","url":"https:\/\/www.ce.gov.br\/casacivil\/","name":"Casa Civil do Governo do Estado do Cear\u00e1","description":"Portal CASACIVIL","publisher":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ce.gov.br\/casacivil\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/www.ce.gov.br\/casacivil\/#organization","name":"Casa Civil do Governo do Estado do Cear\u00e1","url":"https:\/\/www.ce.gov.br\/casacivil\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.ce.gov.br\/casacivil\/#\/schema\/logo\/image\/","url":"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/3\/2017\/08\/brasao-casa-civil.png","contentUrl":"http:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/3\/2017\/08\/brasao-casa-civil.png","width":277,"height":106,"caption":"Casa Civil do Governo do Estado do Cear\u00e1"},"image":{"@id":"https:\/\/www.ce.gov.br\/casacivil\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"","url":"https:\/\/www.ce.gov.br\/casacivil\/author\/"}]}},"_links":{"self":[{"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/posts\/80483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/users\/469"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/comments?post=80483"}],"version-history":[{"count":2,"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/posts\/80483\/revisions"}],"predecessor-version":[{"id":80489,"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/posts\/80483\/revisions\/80489"}],"wp:attachment":[{"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/media?parent=80483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/categories?post=80483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ce.gov.br\/casacivil\/wp-json\/wp\/v2\/tags?post=80483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}