{"id":80695,"date":"2026-04-01T08:50:22","date_gmt":"2026-04-01T11:50:22","guid":{"rendered":"https:\/\/www.casacivil.ce.gov.br\/?p=80695"},"modified":"2026-04-01T08:50:22","modified_gmt":"2026-04-01T11:50:22","slug":"cidadania-em-acao-cge-promove-escuta-ativa-na-praca-do-ferreira","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/casacivil\/2026\/04\/01\/cidadania-em-acao-cge-promove-escuta-ativa-na-praca-do-ferreira\/","title":{"rendered":"Cidadania em a\u00e7\u00e3o: CGE promove escuta ativa na Pra\u00e7a do Ferreira"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-80704 aligncenter\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2026\/04\/WhatsApp-Image-2026-03-30-at-15.44.44-2-1-600x508.jpeg\" alt=\"\" width=\"850\" height=\"720\" \/><\/p>\n<p>No \u00faltimo s\u00e1bado (28), a Pra\u00e7a do Ferreira se transformou em um grande espa\u00e7o de di\u00e1logo e exerc\u00edcio da cidadania. A Controladoria e Ouvidoria Geral do Estado do Cear\u00e1 (CGE) realizou a a\u00e7\u00e3o \u201cOuvidoria na Pra\u00e7a\u201d, levando a escuta ativa para perto de quem mais importa: o cidad\u00e3o.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-80706 aligncenter\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2026\/04\/WhatsApp-Image-2026-03-30-at-15.44.44-3-600x838.jpeg\" alt=\"\" width=\"609\" height=\"850\" \/><\/p>\n<p>A atividade ocorreu em parceria com a Associa\u00e7\u00e3o Brasileira de Ouvidores\/Ombudsman \u2013 Seccional Cear\u00e1 (ABO-CE) e contou com a participa\u00e7\u00e3o de diversas setoriais do Governo do Cear\u00e1, Casa Civil, Tribunal de Contas do Estado (TCE), Assembleia Legislativa do Cear\u00e1 e Prefeitura de Fortaleza, fortalecendo a integra\u00e7\u00e3o entre \u00f3rg\u00e3os p\u00fablicos.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-80705 aligncenter\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2026\/04\/WhatsApp-Image-2026-03-30-at-15.44.44-1-1-600x449.jpeg\" alt=\"\" width=\"851\" height=\"638\" \/><\/p>\n<p>A a\u00e7\u00e3o tamb\u00e9m foi fortalecida pela presen\u00e7a do secret\u00e1rio executivo da CGE, Marconi Lemos, e do coordenador de Ouvidoria da CGE, Otac\u00edlio J\u00fanior, que acompanharam de perto as atividades e os atendimentos \u00e0 popula\u00e7\u00e3o.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-80703 aligncenter\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2026\/04\/WhatsApp-Image-2026-03-30-at-15.44.44-3-Copia-1-600x800.jpeg\" alt=\"\" width=\"638\" height=\"851\" \/><\/p>\n<p>Em uma estrutura preparada para acolher, a CGE ouviu hist\u00f3rias, orientou a popula\u00e7\u00e3o sobre seus direitos e apresentou os canais oficiais de atendimento. Ao longo da manh\u00e3, foram registrados 23 atendimentos, sendo 13 pela Ouvidoria do Estado, quatro pela Ouvidoria do TCE, quatro pela Companhia de \u00c1gua e Esgoto do Cear\u00e1, dois pela Ouvidoria da ALECE e um pela Ouvidoria do SUS. Al\u00e9m disso, cerca de 700 cidad\u00e3os foram contemplados com a entrega de folders e orienta\u00e7\u00f5es, evidenciando o alcance da iniciativa e o interesse da popula\u00e7\u00e3o.<\/p>\n<p><strong>Escuta ativa que gera resultados<\/strong><\/p>\n<p>Moradores de diferentes bairros passaram pelo espa\u00e7o, registraram manifesta\u00e7\u00f5es e buscaram informa\u00e7\u00f5es. O contato direto, em um ambiente acess\u00edvel, refor\u00e7ou o papel da Ouvidoria como porta de entrada para o di\u00e1logo e o aprimoramento das pol\u00edticas p\u00fablicas. Mais do que n\u00fameros, os atendimentos representam demandas reais que contribuem para a constru\u00e7\u00e3o de um servi\u00e7o p\u00fablico mais eficiente e pr\u00f3ximo do cidad\u00e3o.<\/p>\n<p>A iniciativa reafirma o compromisso da CGE de transformar cada manifesta\u00e7\u00e3o em oportunidade de melhoria, mostrando que ouvir a popula\u00e7\u00e3o vai al\u00e9m de uma exig\u00eancia legal. \u00c9 um gesto de respeito e compromisso com o futuro do Cear\u00e1.<\/p>\n<p><strong>Parcerias que fortalecem o Estado<\/strong><\/p>\n<p>Um dos destaques foi a atua\u00e7\u00e3o conjunta das setoriais estaduais, que ofereceram orienta\u00e7\u00f5es qualificadas em \u00e1reas como sa\u00fade, educa\u00e7\u00e3o, seguran\u00e7a e assist\u00eancia social. Essa integra\u00e7\u00e3o ampliou a capacidade de atendimento e fortaleceu a credibilidade da Rede Ouvir Cear\u00e1.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-80702 aligncenter\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2026\/04\/Banner-da-acao-da-Ouvidoria-na-Praca-do-Ferreira-4-768x481-Copia-1-600x376.png\" alt=\"\" width=\"851\" height=\"533\" \/><\/p>\n<p>Ao reunir diferentes \u00f3rg\u00e3os em um \u00fanico espa\u00e7o, o Governo demonstrou que a coopera\u00e7\u00e3o \u00e9 essencial para oferecer respostas mais r\u00e1pidas, eficientes e humanas, evidenciando que a participa\u00e7\u00e3o social se fortalece quando o Estado atua de forma integrada.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-80701 aligncenter\" src=\"https:\/\/www.ce.gov.br\/casacivil\/wp-content\/uploads\/sites\/53\/2026\/04\/Banner-da-acao-da-Ouvidoria-na-Praca-do-Ferreira-6-768x481-Copia-1-600x376.png\" alt=\"\" width=\"851\" height=\"533\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>No \u00faltimo s\u00e1bado (28), a Pra\u00e7a do Ferreira se transformou em um grande espa\u00e7o de di\u00e1logo e exerc\u00edcio da cidadania. A Controladoria e Ouvidoria Geral do Estado do Cear\u00e1 (CGE) realizou a a\u00e7\u00e3o \u201cOuvidoria na Pra\u00e7a\u201d, levando a escuta ativa para perto de quem mais importa: o cidad\u00e3o. A atividade ocorreu em parceria com a [&hellip;]<\/p>\n","protected":false},"author":113,"featured_media":80798,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[96],"tags":[],"class_list":["post-80695","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ouvidoria"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cidadania em a\u00e7\u00e3o: CGE promove escuta ativa na Pra\u00e7a do Ferreira - CASACIVIL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/casacivil\/2026\/04\/01\/cidadania-em-acao-cge-promove-escuta-ativa-na-praca-do-ferreira\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cidadania em a\u00e7\u00e3o: CGE promove escuta ativa na Pra\u00e7a do Ferreira - CASACIVIL\" \/>\n<meta property=\"og:description\" content=\"No \u00faltimo s\u00e1bado (28), a Pra\u00e7a do Ferreira se transformou em um grande espa\u00e7o de di\u00e1logo e exerc\u00edcio da cidadania. 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