{"id":19928,"date":"2019-10-17T12:12:55","date_gmt":"2019-10-17T15:12:55","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cee\/?p=19928"},"modified":"2019-10-17T12:30:56","modified_gmt":"2019-10-17T15:30:56","slug":"ouvidoria-a-ponte-entre-o-cee-e-o-cidadao","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cee\/2019\/10\/17\/ouvidoria-a-ponte-entre-o-cee-e-o-cidadao\/","title":{"rendered":"Ouvidoria: a \u201cponte\u201d entre o CEE e o cidad\u00e3o"},"content":{"rendered":"<p align=\"justify\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19929 size-full\" src=\"https:\/\/ww16.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2019\/10\/Screenshot_20191017-115536_Instagram.jpg\" alt=\"\" width=\"720\" height=\"674\" srcset=\"https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2019\/10\/Screenshot_20191017-115536_Instagram.jpg 720w, https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2019\/10\/Screenshot_20191017-115536_Instagram-600x562.jpg 600w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\">Com a <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\">recente <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\">altera\u00e7\u00e3o da estrutura organizacional por parte do Governo do Cear\u00e1, o Conselho Estadual de Educa\u00e7\u00e3o do Cear\u00e1 (CEE) passou a contar, oficialmente, com a Ouvidoria como <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\">unidade de<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\"> assessoramento. <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\">A inst\u00e2ncia <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\">favorece<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\"> o recebimento, classifica\u00e7\u00e3o e resposta tempestiva \u00e0s manifesta\u00e7\u00f5es apresentadas pelo cidad\u00e3o.<\/span><\/span><\/span><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">Dentre as principais atribui\u00e7\u00f5es da Ouvidoria do CEE est\u00e3o: r<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">eceber informa\u00e7\u00f5es relativas a eventuais desvios na presta\u00e7\u00e3o de servi\u00e7os do CEE, apurar sua fundamenta\u00e7\u00e3o e buscar solu\u00e7\u00e3o, caso necess\u00e1rio, garantindo o direito de resposta ao usu\u00e1rio; <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">al\u00e9m de a<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">companhar, at\u00e9 a solu\u00e7\u00e3o final, as den\u00fancias, reclama\u00e7\u00f5es, sugest\u00f5es, opini\u00f5es, perguntas e\/ou elogios <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">encaminhados ao Conselho <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">pelos usu\u00e1rios<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">.<\/span><\/span><\/span><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">Outras <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">incumb\u00eancias da Ouvidoria s\u00e3o p<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">romover reuni\u00f5es com a dire\u00e7\u00e3o de escolas e pais de alunos envolvidos em processos <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">diversos<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">, sempre buscando a concilia\u00e7\u00e3o dos conflitos apresentados; <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">e c<\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">ontribuir com o planejamento e a gest\u00e3o do CEE.<\/span><\/span><\/span><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: lucida console, sans-serif\"><span style=\"font-size: large\">Doutora em Educa\u00e7\u00e3o, a professora Rita Gomes do Nascimento exerce o cargo de ouvidora do CEE desde a mudan\u00e7a da estrutura organizacional. Ela destaca o compromisso de pautar os atos nos <\/span><\/span><\/span><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">princ\u00edpios norteadores da administra\u00e7\u00e3o p\u00fablica, adotando uma postura pedag\u00f3gica, mediadora na administra\u00e7\u00e3o e resolu\u00e7\u00e3o dos conflitos que lhe forem apresentados.<\/span><\/span><\/span><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">Servi\u00e7o:<\/span><\/span><\/span><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">Ouvidoria do CEE<\/span><\/span><\/span><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">Tel.: (85) 3272.3044<\/span><\/span><\/span><\/p>\n<p align=\"justify\"><span style=\"color: #4d4d4d\"><span style=\"font-family: sans-serif\"><span style=\"font-size: large\">E-mail: rita.nascimento@cee.ce.gov.br <\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Com a recente altera\u00e7\u00e3o da estrutura organizacional por parte do Governo do Cear\u00e1, o Conselho Estadual de Educa\u00e7\u00e3o do Cear\u00e1 (CEE) passou a contar, oficialmente, com a Ouvidoria como unidade de assessoramento. A inst\u00e2ncia favorece o recebimento, classifica\u00e7\u00e3o e resposta tempestiva \u00e0s manifesta\u00e7\u00f5es apresentadas pelo cidad\u00e3o. Dentre as principais atribui\u00e7\u00f5es da Ouvidoria do CEE est\u00e3o: [&hellip;]<\/p>\n","protected":false},"author":446,"featured_media":19929,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[62],"tags":[63],"class_list":["post-19928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servico","tag-ceeeceara-ouvidoria-governodoceara"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria: a \u201cponte\u201d entre o CEE e o cidad\u00e3o - CEE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cee\/2019\/10\/17\/ouvidoria-a-ponte-entre-o-cee-e-o-cidadao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria: a \u201cponte\u201d entre o CEE e o cidad\u00e3o - CEE\" \/>\n<meta property=\"og:description\" content=\"Com a recente altera\u00e7\u00e3o da estrutura organizacional por parte do Governo do Cear\u00e1, o Conselho Estadual de Educa\u00e7\u00e3o do Cear\u00e1 (CEE) passou a contar, oficialmente, com a Ouvidoria como unidade de assessoramento. 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