{"id":20105,"date":"2019-11-20T10:48:18","date_gmt":"2019-11-20T13:48:18","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cee\/?p=20105"},"modified":"2019-11-20T10:50:27","modified_gmt":"2019-11-20T13:50:27","slug":"nucleo-de-atendimento-ao-usuario-nau","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cee\/2019\/11\/20\/nucleo-de-atendimento-ao-usuario-nau\/","title":{"rendered":"N\u00facleo de Atendimento ao Usu\u00e1rio (Nau)"},"content":{"rendered":"

\"\"<\/p>\n

O Sistema Estadual de Ensino do Cear\u00e1 apresenta uma estrutura complexa, composta por uma s\u00e9rie de normas para o pleno funcionamento em prol de uma educa\u00e7\u00e3o com qualidade e equidade. Neste aspecto, \u00e9 comum o surgimento constante de d\u00favidas quanto \u00e0 sua operacionaliza\u00e7\u00e3o.<\/p>\n

Com o objetivo de orientar a popula\u00e7\u00e3o em geral sobre o Sistema de Ensino, o Conselho Estadual de Educa\u00e7\u00e3o do Cear\u00e1 (CEE) conta, em sua estrutura organizacional, com o N\u00facleo de Atendimento ao Usu\u00e1rio (Nau). O principal objetivo da unidade \u00e9 prestar, gratuitamente, orienta\u00e7\u00f5es sobre quaisquer temas inerentes ao sistema.<\/p>\n

O atendimento do Nau \u00e9 realizado de forma presencial ou pelo telefone 3472.1209, no hor\u00e1rio de 8 \u00e0s 12 horas e das 13 \u00e0s 17 horas, de segunda a sexta-feira. Todos os questionamentos s\u00e3o respondidos pelos servidores da unidade, com base em resolu\u00e7\u00f5es, leis, decretos e\/ou pareceres que norteiam o Sistema Estadual de Educa\u00e7\u00e3o.<\/p>\n

Dentre os questionamentos mais frequentes dos usu\u00e1rios junto ao Nau est\u00e3o: equival\u00eancia de estudos, avan\u00e7o progressivo, inadimpl\u00eancia, regulariza\u00e7\u00e3o da vida escolar, credenciamento e recredenciamento de escolas, recupera\u00e7\u00e3o, reprova\u00e7\u00e3o, escolas extintas ou irregulares, expedi\u00e7\u00e3o de certificados e diplomas, preenchimento de hist\u00f3ricos escolares, aproveitamento de estudos, progress\u00e3o parcial, inclus\u00e3o e cobran\u00e7as indevidas.<\/p>\n

A supervisora do Nau, Francisca Vieira Cavalcante Morais destaca que a equipe da unidade est\u00e1 preparada para bem atender, orientar e indicar os \u201ccaminhos\u201d para o esclarecimento de quest\u00f5es relacionadas ao Sistema Estadual de Ensino. A gestora lembra que a unidade obteve, recentemente, \u00edndice de satisfa\u00e7\u00e3o de 100% junto aos usu\u00e1rios.<\/p>\n

Servi\u00e7o:<\/strong><\/p>\n

* N\u00facleo de Atendimento ao Usu\u00e1rio (Nau) do CEE \u2013 Rua Napole\u00e3o Laureano, 500, Bairro de F\u00e1tima, Fortaleza-CE
\n* Atendimento presencial ou pelo telefone (85) 3472.1209
\n* Hor\u00e1rio: segunda a sexta, das 8 \u00e0s 12 e das 13 \u00e0s 17 horas<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

O Sistema Estadual de Ensino do Cear\u00e1 apresenta uma estrutura complexa, composta por uma s\u00e9rie de normas para o pleno funcionamento em prol de uma educa\u00e7\u00e3o com qualidade e equidade. Neste aspecto, \u00e9 comum o surgimento constante de d\u00favidas quanto \u00e0 sua operacionaliza\u00e7\u00e3o. Com o objetivo de orientar a popula\u00e7\u00e3o em geral sobre o Sistema […]<\/p>\n","protected":false},"author":446,"featured_media":20106,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[62],"tags":[74],"class_list":["post-20105","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servico","tag-ceeceara-educacao-sistemadeensino-atendimentoaousuario-governodoceara"],"acf":[],"yoast_head":"\nN\u00facleo de Atendimento ao Usu\u00e1rio (Nau) - CEE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cee\/2019\/11\/20\/nucleo-de-atendimento-ao-usuario-nau\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"N\u00facleo de Atendimento ao Usu\u00e1rio (Nau) - CEE\" \/>\n<meta property=\"og:description\" content=\"O Sistema Estadual de Ensino do Cear\u00e1 apresenta uma estrutura complexa, composta por uma s\u00e9rie de normas para o pleno funcionamento em prol de uma educa\u00e7\u00e3o com qualidade e equidade. 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