{"id":29743,"date":"2021-01-20T11:43:39","date_gmt":"2021-01-20T14:43:39","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cee\/?p=29743"},"modified":"2021-01-20T11:43:39","modified_gmt":"2021-01-20T14:43:39","slug":"ouvidoria-do-cee-recebe-visita-tecnica-da-cge","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cee\/2021\/01\/20\/ouvidoria-do-cee-recebe-visita-tecnica-da-cge\/","title":{"rendered":"Ouvidoria do CEE recebe visita t\u00e9cnica da CGE"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-29744 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.07.19-600x450.jpeg\" alt=\"\" width=\"583\" height=\"437\" srcset=\"https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.07.19-600x450.jpeg 600w, https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.07.19-768x576.jpeg 768w, https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.07.19.jpeg 1152w\" sizes=\"auto, (max-width: 583px) 100vw, 583px\" \/><\/p>\n<p>A Ouvidoria do Conselho Estadual de Educa\u00e7\u00e3o do Cear\u00e1 (CEE) foi uma das 63 ouvidorias setoriais do Estado contempladas com visita virtual por parte da equipe da Coordenadoria de Ouvidoria da Controladoria e Ouvidoria Geral do Estado (CGE). Conclu\u00eddos na ter\u00e7a-feira, 19\/1, os encontros tiveram como objetivo a avalia\u00e7\u00e3o da identifica\u00e7\u00e3o visual e de divulga\u00e7\u00e3o dos contatos da Ouvidoria Estadual.<\/p>\n<p>De acordo com a orientadora da C\u00e9lula de Gest\u00e3o de Ouvidoria da CGE, Tha\u00eds Holanda, este ano, as visitas foram diferentes. &#8220;Passamos orienta\u00e7\u00f5es gerais sobre o relat\u00f3rio de gest\u00e3o de Ouvidoria de 2020 e acerca do question\u00e1rio da visita virtual e do relat\u00f3rio fotogr\u00e1fico, finalizando com uma visita virtual em tempo real do trajeto que um cidad\u00e3o faz ao chegar na recep\u00e7\u00e3o do \u00f3rg\u00e3o\/entidade at\u00e9 a sala da ouvidoria, enfatizando a sinaliza\u00e7\u00e3o\u201d.<\/p>\n<p>&#8220;A Ouvidoria do CEE cumpriu todos as solicita\u00e7\u00f5es da CGE&#8221;, afirmou a ouvidora setorial substituta do Conselho, professora Luzia Veras.<\/p>\n<p>Na avalia\u00e7\u00e3o das ouvidoras, a CGE considera que as unidades est\u00e3o muito bem preparadas em rela\u00e7\u00e3o a equipamentos e infraestrutura, com profissionais qualificados. &#8220;Muitas ouvidorias possuem excelente sinaliza\u00e7\u00e3o visual, mas tamb\u00e9m percebemos que ainda existem setoriais necessitando de melhorias nesse quesito\u201d, pontuou Tha\u00eds Holanda, aproveitando para destacar o comprometimento da Rede para a realiza\u00e7\u00e3o e \u00eaxito das visitas virtuais.<\/p>\n<h3>Crit\u00e9rios de Avalia\u00e7\u00e3o<\/h3>\n<p>A Avalia\u00e7\u00e3o de Desempenho das Ouvidorias Setoriais se baseia em vari\u00e1veis quantitativas e qualitativas entre as quais est\u00e3o:<\/p>\n<p>\u2013 Boas Pr\u00e1ticas de Ouvidoria\/Controle Social;<\/p>\n<p>\u2013 Relat\u00f3rio da Ouvidoria Setorial;<\/p>\n<p>\u2013 Resolubilidade das Manifesta\u00e7\u00f5es;<\/p>\n<p>\u2013 Participa\u00e7\u00e3o nas Reuni\u00f5es da Rede de Fomento ao Controle Social;<\/p>\n<p>\u2013 \u00cdndice de Satisfa\u00e7\u00e3o dos Usu\u00e1rios com a Ouvidoria Setorial;<\/p>\n<p>\u2013 Identifica\u00e7\u00e3o Visual e Divulga\u00e7\u00e3o dos Contatos da Ouvidoria.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-29745 aligncenter\" src=\"https:\/\/ww16.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.39.39-600x800.jpeg\" alt=\"\" width=\"465\" height=\"620\" srcset=\"https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.39.39-600x800.jpeg 600w, https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.39.39-768x1024.jpeg 768w, https:\/\/www.ce.gov.br\/cee\/wp-content\/uploads\/sites\/85\/2021\/01\/WhatsApp-Image-2021-01-20-at-11.39.39.jpeg 774w\" sizes=\"auto, (max-width: 465px) 100vw, 465px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria do Conselho Estadual de Educa\u00e7\u00e3o do Cear\u00e1 (CEE) foi uma das 63 ouvidorias setoriais do Estado contempladas com visita virtual por parte da equipe da Coordenadoria de Ouvidoria da Controladoria e Ouvidoria Geral do Estado (CGE). Conclu\u00eddos na ter\u00e7a-feira, 19\/1, os encontros tiveram como objetivo a avalia\u00e7\u00e3o da identifica\u00e7\u00e3o visual e de divulga\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":446,"featured_media":29744,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[208],"tags":[],"class_list":["post-29743","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-avaliacao"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria do CEE recebe visita t\u00e9cnica da CGE - CEE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cee\/2021\/01\/20\/ouvidoria-do-cee-recebe-visita-tecnica-da-cge\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria do CEE recebe visita t\u00e9cnica da CGE - CEE\" \/>\n<meta property=\"og:description\" content=\"A Ouvidoria do Conselho Estadual de Educa\u00e7\u00e3o do Cear\u00e1 (CEE) foi uma das 63 ouvidorias setoriais do Estado contempladas com visita virtual por parte da equipe da Coordenadoria de Ouvidoria da Controladoria e Ouvidoria Geral do Estado (CGE). 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