{"id":4940,"date":"2019-11-06T11:34:46","date_gmt":"2019-11-06T14:34:46","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cgd\/?page_id=4940"},"modified":"2026-05-26T13:48:19","modified_gmt":"2026-05-26T16:48:19","slug":"carta-servico","status":"publish","type":"page","link":"https:\/\/www.ce.gov.br\/cgd\/carta-servico\/","title":{"rendered":"Carta de Servi\u00e7os"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p style=\"font-size:15px\">A Pol\u00edtica de Ouvidoria do Estado do Cear\u00e1 visa fomentar a participa\u00e7\u00e3o da sociedade assegurando o direito \u00e0 cidadania e \u00e0 transpar\u00eancia dos servi\u00e7os prestados pelo Poder Executivo Estadual, com atua\u00e7\u00e3o \u00e9tica, equ\u00e2nime e isenta, por meio da escuta imparcial das partes envolvidas, preservando o direito de livre express\u00e3o e julgamento do cidad\u00e3o.<\/p>\n\n\n\n<p style=\"font-size:15px\">Nesse sentido, a Ouvidoria atua como canal de intermedia\u00e7\u00e3o do processo de participa\u00e7\u00e3o popular, possibilitando ao cidad\u00e3o contribuir com a implementa\u00e7\u00e3o das pol\u00edticas p\u00fablicas e a avalia\u00e7\u00e3o dos servi\u00e7os prestados, sendo composta por 66 Ouvidorias Setoriais, distribu\u00eddas em cada \u00f3rg\u00e3o ou entidade do Governo do Estado.<\/p>\n\n\n\n<p style=\"font-size:15px\"><br>Visando o esclarecimento e valorizar a participa\u00e7\u00e3o da sociedade no seu funcionamento e fiscaliza\u00e7\u00e3o, a Controladoria Geral de Disciplina dos \u00d3rg\u00e3os de Seguran\u00e7a P\u00fablica e Sistema Penitenci\u00e1rio disp\u00f5e de carta informativa dos servi\u00e7os prestados \u00e0 popula\u00e7\u00e3o e apresenta o relat\u00f3rio de ouvidoria referente \u00e0 sua atua\u00e7\u00e3o, do ano anterior.<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/ww16.ce.gov.br\/cgd\/wp-content\/uploads\/sites\/52\/2021\/05\/CARTA-DE-SERVICO21.pdf\">Carta de Servi\u00e7os<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/cgd\/wp-content\/uploads\/sites\/52\/2026\/02\/Relatorio-Ouvidoria-CGD-2025_NUP-53001.001344_2026-30.pdf\">Relat\u00f3rio de Ouvidoria 2025<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Pol\u00edtica de Ouvidoria do Estado do Cear\u00e1 visa fomentar a participa\u00e7\u00e3o da sociedade assegurando o direito \u00e0 cidadania e \u00e0 transpar\u00eancia dos servi\u00e7os prestados pelo Poder Executivo Estadual, com atua\u00e7\u00e3o \u00e9tica, equ\u00e2nime e isenta, por meio da escuta imparcial das partes envolvidas, preservando o direito de livre express\u00e3o e julgamento do cidad\u00e3o. Nesse sentido, [&hellip;]<\/p>\n","protected":false},"author":223,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4940","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Carta de Servi\u00e7os - Controladoria Geral de Disciplina dos \u00d3rg\u00e3os de Seguran\u00e7a P\u00fablica e Sistema Penitenci\u00e1rio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/cgd\/carta-servico\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carta de Servi\u00e7os - Controladoria Geral de Disciplina dos \u00d3rg\u00e3os de Seguran\u00e7a P\u00fablica e Sistema Penitenci\u00e1rio\" \/>\n<meta property=\"og:description\" content=\"A Pol\u00edtica de Ouvidoria do Estado do Cear\u00e1 visa fomentar a participa\u00e7\u00e3o da sociedade assegurando o direito \u00e0 cidadania e \u00e0 transpar\u00eancia dos servi\u00e7os prestados pelo Poder Executivo Estadual, com atua\u00e7\u00e3o \u00e9tica, equ\u00e2nime e isenta, por meio da escuta imparcial das partes envolvidas, preservando o direito de livre express\u00e3o e julgamento do cidad\u00e3o. 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