{"id":3286,"date":"2014-05-16T16:52:09","date_gmt":"2014-05-16T19:52:09","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/2014\/05\/16\/certificacao\/"},"modified":"2014-05-16T16:52:09","modified_gmt":"2014-05-16T19:52:09","slug":"certificacao","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cge\/2014\/05\/16\/certificacao\/","title":{"rendered":"Certifica\u00e7\u00e3o"},"content":{"rendered":"

A implanta\u00e7\u00e3o de um Sistema de Gest\u00e3o da Qualidade representa a obten\u00e7\u00e3o de uma valiosa ferramenta que possibilita o aperfei\u00e7oamento de diversos processos dentro da organiza\u00e7\u00e3o. Al\u00e9m disso, evidencia a preocupa\u00e7\u00e3o com a melhoria cont\u00ednua de seus produtos e servi\u00e7os.\u00a0<\/span><\/p>\n

A implanta\u00e7\u00e3o do Sistema de Gest\u00e3o da Qualidade da CGE foi iniciada em 2009, com o Planejamento Estrat\u00e9gico 2009-2014, e teve seu objetivo alcan\u00e7ado com a obten\u00e7\u00e3o da certifica\u00e7\u00e3o ISO 9001:2008 em 2011, com o seguinte escopo: Auditoria, Acompanhamento da Gest\u00e3o, Ouvidoria, A\u00e7\u00f5es Estrat\u00e9gicas, Assessoramento e Suporte Administrativo.\u00a0<\/span><\/p>\n

De acordo com a Associa\u00e7\u00e3o Brasileira de Normas T\u00e9cnicas \u2013 ABNT, a certifica\u00e7\u00e3o consiste em uma modalidade de avalia\u00e7\u00e3o da conformidade realizada por uma organiza\u00e7\u00e3o independente das partes envolvidas na rela\u00e7\u00e3o e garante que as atividades espec\u00edficas est\u00e3o de acordo com as normas.\u00a0<\/span><\/p>\n

A NBR ISO 9001:2008 est\u00e1 focada na gest\u00e3o por processos, \u00e9 espec\u00edfica para certifica\u00e7\u00e3o de Sistema de Gest\u00e3o da Qualidade e indica que a organiza\u00e7\u00e3o executa boas pr\u00e1ticas de gest\u00e3o, ou seja, promove a melhoria cont\u00ednua de todos os seus processos buscando a satisfa\u00e7\u00e3o do cliente.\u00a0\u00a0<\/span><\/p>\n

A certifica\u00e7\u00e3o ISO 9001:2008 foi obtida pela CGE, ap\u00f3s auditoria realizada, no per\u00edodo de 24 a 27 de outubro de 2011, pela Associa\u00e7\u00e3o Brasileira de Normas T\u00e9cnicas \u2013 ABNT, com validade de 10 de novembro de 2011 a 10 de novembro de 2014. Nos exerc\u00edcios de 2012 e 2013, a CGE foi objeto de auditoria de manuten\u00e7\u00e3o pelo organismo certificador, que identificou o compromisso de melhoria cont\u00ednua dos seus produtos e servi\u00e7os, confirmando a certifica\u00e7\u00e3o.<\/span><\/p>\n

Em 2014, foi iniciado um novo ciclo de certifica\u00e7\u00e3o, com a realiza\u00e7\u00e3o de auditoria externa pelo Instituto Falc\u00e3o Bauer da Qualidade (IFBQ), no per\u00edodo de 10 a 13 de novembro, cujo correspondente relat\u00f3rio opinou pela recertifica\u00e7\u00e3o do \u00d3rg\u00e3o, relativamente a todas as \u00e1reas avaliadas: Atividades de Auditoria Interna, Controle Interno Preventivo, Fomento ao Controle Social, A\u00e7\u00f5es Estrat\u00e9gicas, Tecnologia da Informa\u00e7\u00e3o e Comunica\u00e7\u00e3o, Assessoramento e Suporte Administrativo, sendo o certificado v\u00e1lido para o per\u00edodo de 15 de dezembro de 2014 a 14 de dezembro de 2017.<\/span><\/span><\/p>\n

Nos dias 05 e 06 de novembro de 2015, foi realizada a auditoria externa de manuten\u00e7\u00e3o da certifica\u00e7\u00e3o pelo IFBQ, a qual teve como objetivo verificar se o Sistema de Gest\u00e3o da Qualidade da CGE continuava atendendo aos requisitos da Norma ABNT NBR 9001:2008, tendo sido mantida a recomenda\u00e7\u00e3o para prosseguir com a certifica\u00e7\u00e3o.\u00a0<\/span><\/span><\/p>\n

\u00a0Certificado CGE – REF N\u00ba 73543-2014<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

A implanta\u00e7\u00e3o de um Sistema de Gest\u00e3o da Qualidade representa a obten\u00e7\u00e3o de uma valiosa ferramenta que possibilita o aperfei\u00e7oamento de diversos processos dentro da organiza\u00e7\u00e3o. Al\u00e9m disso, evidencia a preocupa\u00e7\u00e3o com a melhoria cont\u00ednua de seus produtos e servi\u00e7os.\u00a0 A implanta\u00e7\u00e3o do Sistema de Gest\u00e3o da Qualidade da CGE foi iniciada em 2009, com […]<\/p>\n","protected":false},"author":12,"featured_media":1868,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[58],"tags":[],"class_list":["post-3286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sistema-de-gestao-da-qualidade"],"acf":[],"yoast_head":"\nCertifica\u00e7\u00e3o - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2014\/05\/16\/certificacao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Certifica\u00e7\u00e3o - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"A implanta\u00e7\u00e3o de um Sistema de Gest\u00e3o da Qualidade representa a obten\u00e7\u00e3o de uma valiosa ferramenta que possibilita o aperfei\u00e7oamento de diversos processos dentro da organiza\u00e7\u00e3o. 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