{"id":3806,"date":"2015-07-23T14:52:41","date_gmt":"2015-07-23T17:52:41","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/2015\/07\/23\/pesquisa-de-satisfacao-da-cge-entra-na-reta-final\/"},"modified":"2015-07-23T14:52:41","modified_gmt":"2015-07-23T17:52:41","slug":"pesquisa-de-satisfacao-da-cge-entra-na-reta-final","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cge\/2015\/07\/23\/pesquisa-de-satisfacao-da-cge-entra-na-reta-final\/","title":{"rendered":"Pesquisa de satisfa\u00e7\u00e3o da CGE entra na reta final"},"content":{"rendered":"

\u00d3rg\u00e3os e entidades do Estado t\u00eam at\u00e9 o dia 31 de julho para responderem a pesquisa<\/i>\u00a0<\/span><\/i><\/span><\/p>\n

A 4\u00aa Pesquisa de Satisfa\u00e7\u00e3o do Cliente Externo da Controladoria e Ouvidoria Geral do Estado (CGE) entra em sua reta final. Os \u00f3rg\u00e3os e entidades do Estado que foram atendidos no ano de 2014 pelas \u00e1reas da CGE t\u00eam at\u00e9 o dia 31 de julho para responderem a pesquisa. Al\u00e9m de cumprir aos requisitos do Sistema de Gest\u00e3o da Qualidade, a pesquisa visa a melhoria cont\u00ednua dos servi\u00e7os e atendimento prestado pelo \u00f3rg\u00e3o.<\/span>\u00a0<\/span><\/span><\/p>\n

O question\u00e1rio referente \u00e0 Pesquisa de Satisfa\u00e7\u00e3o do Cliente Externo dever\u00e1 ser respondido por meio eletr\u00f4nico, acessando o site da CGE (www.cge.ce.gov.br), no link “Pesquisa de Satisfa\u00e7\u00e3o 2014”. O cliente poder\u00e1 avaliar os servi\u00e7os prestados pela CGE como insuficiente, regular, bom, \u00f3timo ou excelente.<\/span>\u00a0<\/span><\/span><\/p>\n

Segundo Paulo Roberto Nunes, secret\u00e1rio executivo da CGE e presidente do Comit\u00ea da Qualidade, a recomenda\u00e7\u00e3o \u00e9 que a pesquisa seja respondida em conjunto pelos gestores das \u00e1reas de planejamento e administrativo-financeira, bem como pelo ouvidor. “S\u00f3 assim teremos uma vis\u00e3o mais precisa da avalia\u00e7\u00e3o dos servi\u00e7os prestados pela CGE”, afirmou.<\/span>\u00a0<\/span><\/span><\/p>\n

Na pesquisa, \u00e9 poss\u00edvel avaliar as atividades e relat\u00f3rios de auditoria, as orienta\u00e7\u00f5es referentes ao Plano de A\u00e7\u00e3o para Sanar Fragilidades (PASF), as an\u00e1lises do Grupo T\u00e9cnico de Contas (GTC), as orienta\u00e7\u00f5es t\u00e9cnicas e normativas, o acompanhamento do Cadastro\u00a0\u00danico de Conv\u00eanio (<\/span>CAUC), os sistemas informatizados (e-Contas, SACC, e-PASF, e-Controle, SOU, Portal da Transpar\u00eancia), a Ouvidoria e o acesso \u00e0 informa\u00e7\u00e3o, a facilidade no atendimento (via telefone ou outros meios) e o retorno de solicita\u00e7\u00f5es, reclama\u00e7\u00f5es e\/ou sugest\u00f5es.<\/span>\u00a0<\/span><\/span><\/p>\n

Ser\u00e1 poss\u00edvel avaliar tamb\u00e9m as capacita\u00e7\u00f5es ofertadas e os eventos (f\u00f3runs e encontros) realizados pela CGE, al\u00e9m dos boletins informativos, do s\u00edtio institucional e das redes sociais (Twitter e Facebook). No question\u00e1rio ainda haver\u00e1 a possibilidade de emiss\u00e3o de opini\u00e3o para melhoria do \u00f3rg\u00e3o.<\/span>\u00a0<\/span><\/span><\/p>\n

23.07.2015<\/strong><\/b><\/span>
Assessoria de Comunica\u00e7\u00e3o da CGE – 85 3101.3474<\/span>
Fl\u00e1via Salcedo – Assessora de Comunica\u00e7\u00e3o (<\/a>flavia.salcedo@cge.ce.gov.br<\/a>)<\/span>
Camila Lins – Assistente de Publicidade (camila.lins@cge.ce.gov.br<\/a>)
Twitter: @ComunicacaoCGE
Facebook: www.facebook.com\/CgeCeara<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u00d3rg\u00e3os e entidades do Estado t\u00eam at\u00e9 o dia 31 de julho para responderem a pesquisa\u00a0 A 4\u00aa Pesquisa de Satisfa\u00e7\u00e3o do Cliente Externo da Controladoria e Ouvidoria Geral do Estado (CGE) entra em sua reta final. Os \u00f3rg\u00e3os e entidades do Estado que foram atendidos no ano de 2014 pelas \u00e1reas da CGE t\u00eam […]<\/p>\n","protected":false},"author":12,"featured_media":3790,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[53],"tags":[],"class_list":["post-3806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lista-de-noticias"],"acf":[],"yoast_head":"\nPesquisa de satisfa\u00e7\u00e3o da CGE entra na reta final - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2015\/07\/23\/pesquisa-de-satisfacao-da-cge-entra-na-reta-final\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pesquisa de satisfa\u00e7\u00e3o da CGE entra na reta final - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"\u00d3rg\u00e3os e entidades do Estado t\u00eam at\u00e9 o dia 31 de julho para responderem a pesquisa\u00a0 A 4\u00aa Pesquisa de Satisfa\u00e7\u00e3o do Cliente Externo da Controladoria e Ouvidoria Geral do Estado (CGE) entra em sua reta final. 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