{"id":3862,"date":"2015-09-14T03:00:00","date_gmt":"2015-09-14T06:00:00","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/2015\/09\/14\/cge-inicia-auditoria-interna-da-qualidade-2\/"},"modified":"2015-09-14T03:00:00","modified_gmt":"2015-09-14T06:00:00","slug":"cge-inicia-auditoria-interna-da-qualidade-2","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cge\/2015\/09\/14\/cge-inicia-auditoria-interna-da-qualidade-2\/","title":{"rendered":"CGE inicia Auditoria Interna da Qualidade"},"content":{"rendered":"

A auditoria interna verifica os requisitos para atender aos crit\u00e9rios exigidos para a manuten\u00e7\u00e3o do certificado ISO 9001<\/i>\u00a0<\/i><\/span><\/p>\n

Entre os dias 14 e 18 de setembro, a Controladoria e Ouvidoria Geral do Estado realiza sua Auditoria Interna da Qualidade em todas as \u00e1reas do \u00f3rg\u00e3o, conforme calend\u00e1rio anual do Sistema de Gest\u00e3o da Qualidade. A atividade tem como objetivo preparar as \u00e1reas para a auditoria externa, a ser realizada no pr\u00f3ximo m\u00eas de novembro, pelo Instituto Falc\u00e3o Bauer da Qualidade (IFBQ).<\/span><\/p>\n

Durante a auditoria interna, ser\u00e3o verificados se os requisitos da norma ISO 9001:2008 e os procedimentos adotados pela CGE atendem aos crit\u00e9rios exigidos para a manuten\u00e7\u00e3o do certificado ISO 9001, que atesta a gest\u00e3o de qualidade dentro de institui\u00e7\u00f5es.<\/span><\/p>\n

A equipe de auditores indicada para a realiza\u00e7\u00e3o das atividades \u00e9: Carlos Rubens Moreira da Silva (COINP) e Wilma Marques de Oliveira (COINP); Tiago Peixoto Feliciano (CFOCS) e Wladis Pinheiro (CAINT).<\/span><\/p>\n

Sistema de Qualidade CGE<\/b><\/span><\/p>\n

Em 2009, a Controladoria e Ouvidoria Geral do Estado implantou um Sistema da Qualidade com base na NBR ISO 9001:2008, no sentido de fornecer servi\u00e7os de forma consistente atendendo as demandas dos clientes da institui\u00e7\u00e3o. Em 2011, o \u00f3rg\u00e3o conquistou a certifica\u00e7\u00e3o ISO 9001, v\u00e1lida por tr\u00eas anos, tornando-se o primeiro \u00f3rg\u00e3o da administra\u00e7\u00e3o p\u00fablica direta do pa\u00eds a ter todas as suas \u00e1reas certificadas – auditoria, acompanhamento da gest\u00e3o, ouvidoria, a\u00e7\u00f5es estrat\u00e9gicas, assessoramento e suporte administrativo.<\/span><\/p>\n

Em 2014, o \u00f3rg\u00e3o recebeu a recertifica\u00e7\u00e3o, realizada pelo Instituto Falc\u00e3o Bauer de Qualidade (IFBQ), que tem validade at\u00e9 14 de dezembro de 2017.<\/span><\/p>\n

A CGE tem como Pol\u00edtica da Qualidade a presta\u00e7\u00e3o de servi\u00e7os de controladoria, auditoria e ouvidoria com foco na melhoria cont\u00ednua das pessoas e dos processos, atuando com\u00a0<\/span>\u00a0excel\u00eancia,\u00a0<\/span>transpar\u00eancia, equidade e responsabilidade<\/span>.<\/span><\/p>\n

C<\/strong>\u00a0ompromisso com a melhoria cont\u00ednua das pessoas e dos processos;<\/span>

G<\/strong>\u00a0overnan\u00e7a com transpar\u00eancia, equidade e responsabilidade;<\/span>

E<\/strong>\u00a0xcel\u00eancia no atendimento ao cliente.<\/span><\/span><\/p>\n

14.09.2015<\/strong><\/span><\/div>\n
Assessoria de Comunica\u00e7\u00e3o da CGE – 85 3101.3474<\/span>
Fl\u00e1via Salcedo – Coordenadora de Comunica\u00e7\u00e3o (<\/a>flavia.salcedo@cge.ce.gov.br<\/a>)<\/span><\/div>\n
Vandecy Dourado – Assessor de Comunica\u00e7\u00e3o (vandecy.dourado@cge.ce.gov.br)<\/span>
Camila Lins – Assistente de Publicidade (camila.lins@cge.ce.gov.br<\/a>)<\/span>
Twitter: @ComunicacaoCGE<\/span>
Facebook: www.facebook.com\/CgeCeara\u00a0<\/b><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"

A auditoria interna verifica os requisitos para atender aos crit\u00e9rios exigidos para a manuten\u00e7\u00e3o do certificado ISO 9001\u00a0 Entre os dias 14 e 18 de setembro, a Controladoria e Ouvidoria Geral do Estado realiza sua Auditoria Interna da Qualidade em todas as \u00e1reas do \u00f3rg\u00e3o, conforme calend\u00e1rio anual do Sistema de Gest\u00e3o da Qualidade. A […]<\/p>\n","protected":false},"author":12,"featured_media":3861,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[53],"tags":[],"class_list":["post-3862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lista-de-noticias"],"acf":[],"yoast_head":"\nCGE inicia Auditoria Interna da Qualidade - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2015\/09\/14\/cge-inicia-auditoria-interna-da-qualidade-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGE inicia Auditoria Interna da Qualidade - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"A auditoria interna verifica os requisitos para atender aos crit\u00e9rios exigidos para a manuten\u00e7\u00e3o do certificado ISO 9001\u00a0 Entre os dias 14 e 18 de setembro, a Controladoria e Ouvidoria Geral do Estado realiza sua Auditoria Interna da Qualidade em todas as \u00e1reas do \u00f3rg\u00e3o, conforme calend\u00e1rio anual do Sistema de Gest\u00e3o da Qualidade. 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