{"id":4615,"date":"2017-06-22T03:00:00","date_gmt":"2017-06-22T06:00:00","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/cge\/2017\/06\/22\/lei-que-defende-usuarios-do-servico-publico-e-discutida-durante-3o-reuniao-da-rede-de-fomento-ao-controle-social\/"},"modified":"2017-06-22T03:00:00","modified_gmt":"2017-06-22T06:00:00","slug":"lei-que-defende-usuarios-do-servico-publico-e-discutida-durante-3o-reuniao-da-rede-de-fomento-ao-controle-social","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cge\/2017\/06\/22\/lei-que-defende-usuarios-do-servico-publico-e-discutida-durante-3o-reuniao-da-rede-de-fomento-ao-controle-social\/","title":{"rendered":"Lei que defende usu\u00e1rios do servi\u00e7o p\u00fablico \u00e9 discutida durante 3\u00aa Reuni\u00e3o da Rede de Fomento ao Controle Social"},"content":{"rendered":"

O encontro foi realizado na sede do Detran e contou com a participa\u00e7\u00e3o dos ouvidores e representantes do Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o do Estado <\/i><\/span><\/p>\n

A Controladoria e Ouvidoria Geral do Estado (CGE), com o apoio do Departamento Estadual de Tr\u00e2nsito (Detran), realizou na \u00faltima quarta-feira (21), a 3\u00aa Reuni\u00e3o da Rede de Fomento ao Controle Social do Estado de 2017. O evento, realizado na sede do \u00f3rg\u00e3o de tr\u00e2nsito, contou com a participa\u00e7\u00e3o do secret\u00e1rio de Estado Chefe da CGE, Fl\u00e1vio juc\u00e1, e do superintende adjunto do Detran, Pablo Ximenes. Na ocasi\u00e3o, foi apresentada a Lei Nacional de Defesa dos Direitos do Usu\u00e1rio dos Servi\u00e7os P\u00fablicos.<\/span><\/p>\n

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“\u00c9 importante que os membros da rede de Fomento ao Controle Social conhe\u00e7am mais sobre essa legisla\u00e7\u00e3o nacional, que pela primeira vez traz regulamenta\u00e7\u00f5es referentes \u00e0 Ouvidoria. No tocante da Transpar\u00eancia j\u00e1 existem v\u00e1rias legisla\u00e7\u00f5es, mas quanto \u00e0 ouvidoria, nenhuma lei especifica regulamentava o servi\u00e7o. Com certeza, essa legisla\u00e7\u00e3o n\u00f3s ajudar\u00e1 a oferecer um maior suporte \u00e0 atividade no Cear\u00e1”, destacou o secret\u00e1rio de Estado Chefe da CGE, Fl\u00e1vio Juc\u00e1.<\/span><\/p>\n

Para apresentar a legisla\u00e7\u00e3o nacional, que estabelece normas b\u00e1sicas para participa\u00e7\u00e3o, prote\u00e7\u00e3o e defesa dos direitos do usu\u00e1rio dos servi\u00e7os p\u00fablicos prestados direta ou indiretamente pela administra\u00e7\u00e3o p\u00fablica, o orientador da C\u00e9lula de Ouvidoria da CGE, Jean Lopes, destacou aspectos espec\u00edficos que impactam diretamente no servi\u00e7o de Ouvidoria oferecido pelo Estado.<\/span><\/p>\n

\u00a0\"Banner\u00a0\u00a0\"Banner<\/span><\/p>\n

Ainda na reuni\u00e3o, os ouvidores e representantes do Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o do Estado (SIC) foram informados sobre o 1\u00ba Concurso de Boas Pr\u00e1ticas, realizado pela Rede Nacional de Ouvidorias, formada pelo Minist\u00e9rio da Transpar\u00eancia e Controladoria – Geral da Uni\u00e3o (CGU), Estados e Capitais. O concurso visa estimular e reconhecer iniciativas desenvolvidas pelas ouvidorias p\u00fablicas em todo o pa\u00eds no \u00e2mbito da participa\u00e7\u00e3o social.\u00a0<\/span><\/p>\n

“As Ouvidorias interessadas poder\u00e3o inscrever suas experi\u00eancias nas categorias dispon\u00edveis, onde ser\u00e3o avaliadas por meio de crit\u00e9rios como criatividade e inova\u00e7\u00e3o, custo-benef\u00edcio, efetividade, al\u00e9m de simplicidade e facilidade de replica\u00e7\u00e3o. As tr\u00eas melhores pr\u00e1ticas ser\u00e3o premiadas com um certificado, em cerim\u00f4nia durante a primeira reuni\u00e3o da Rede Nacional de Ouvidorias, em mar\u00e7o de 2018”, informou o coordenador de Fomento ao Controle Social da CGE, \u00cdtalo Br\u00edgido.\u00a0<\/span><\/p>\n

\"Banner<\/span><\/p>\n

Para encerrar o encontro, o ouvidor do Detran, Ribamar\u00a0Bacelar, apresentou aos presentes, boas pr\u00e1ticas de Ouvidoria e Transpar\u00eancia realizadas no \u00f3rg\u00e3o. Com a a\u00e7\u00e3o, a CGE pretende fomentar uma maior participa\u00e7\u00e3o dos membros da rede na reuni\u00e3o.\u00a0<\/b><\/span><\/p>\n

22.06.2017
<\/b>Assessoria de Comunica\u00e7\u00e3o da CGE – 85 3101.3474<\/span>
Fl\u00e1via Salcedo – Coordenadora de Comunica\u00e7\u00e3o (\u00a0\u00a0\u00a0<\/a>\u00a0flavia.salcedo@cge.ce.gov.br<\/a>)<\/span>
G\u00e9ssica Saraiva – Assessora de Comunica\u00e7\u00e3o (\u00a0\u00a0\u00a0<\/a>\u00a0gessica.saraiva@cge.ce.gov.br<\/a>)<\/span>
Camila Lins – Assistente de Publicidade (\u00a0\u00a0\u00a0<\/a>\u00a0camila.lins@cge.ce.gov.br<\/a>)<\/span>
Twitter: @OuvidoriaCeara<\/span>
Facebook: www.facebook.com\/CgeCeara<\/span><\/b><\/p>\n

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\u00a0<\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

O encontro foi realizado na sede do Detran e contou com a participa\u00e7\u00e3o dos ouvidores e representantes do Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o do Estado A Controladoria e Ouvidoria Geral do Estado (CGE), com o apoio do Departamento Estadual de Tr\u00e2nsito (Detran), realizou na \u00faltima quarta-feira (21), a 3\u00aa Reuni\u00e3o da Rede de Fomento ao […]<\/p>\n","protected":false},"author":12,"featured_media":3355,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[53],"tags":[],"class_list":["post-4615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lista-de-noticias"],"acf":[],"yoast_head":"\nLei que defende usu\u00e1rios do servi\u00e7o p\u00fablico \u00e9 discutida durante 3\u00aa Reuni\u00e3o da Rede de Fomento ao Controle Social - Controladoria e Ouvidoria Geral do 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