\u00a0<\/strong><\/p>\nEm alus\u00e3o aos 10 anos de cria\u00e7\u00e3o da Central de Atendimento Telef\u00f4nico do Governo do Estado do Cear\u00e1 em Canind\u00e9, a Controladoria e Ouvidoria Geral do Estado (CGE) realiza nesta semana uma s\u00e9rie de atividades comemorativas para marcar a data. Nesta quarta-feira (24), a programa\u00e7\u00e3o se inicia com a palestra \u201cControle do estresse e melhor qualidade de vida no trabalho\u201d ministrada pelo pedagogo Augusto Cruz.<\/p>\n
Na quinta-feira (25), os colaboradores da Central 155 participar\u00e3o de atividades de massoterapia,\u00a0oferecida pela Associa\u00e7\u00e3o dos Auditores de Controle Interno do Estado do Cear\u00e1 (AACI). Na sexta-feira (26), a programa\u00e7\u00e3o contar\u00e1 com a presen\u00e7a do secret\u00e1rio Fl\u00e1vio Juc\u00e1 em Canind\u00e9.<\/p>\n
10 anos de hist\u00f3ria<\/strong><\/p>\nA Central 155 conta com\u00a014\u00a0atendentes que se dividem em dois turnos de trabalho, recebendo as demandas de ouvidoria e de acesso \u00e0 informa\u00e7\u00e3o relacionadas a todos os servi\u00e7os p\u00fablicos oferecidos pelo Governo do Estado do Cear\u00e1.<\/p>\n
![\"\"](\"https:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2018\/02\/10_anos_Caninde_2-600x295.jpg\")
<\/p>\n
Para a orientadora da C\u00e9lula da\u00a0Central de Atendimento 155, Zeneide Ara\u00fajo, o trabalho desenvolvido pelo Call Center \u00e9 enriquecedor.\u00a0\u201cTrabalhar na Central de Atendimento 155, significa um enorme ganho profissional e pessoal. H\u00e1 dez anos mudei de cidade, refiz minha rotina e recomecei minha hist\u00f3ria profissional. Aqui aprendi a ouvir melhor e entender melhor as pessoas. Dessa forma percebo a import\u00e2ncia das pol\u00edticas p\u00fablicas voltadas para a dissemina\u00e7\u00e3o da participa\u00e7\u00e3o cidad\u00e3, mudan\u00e7a cultural de um povo. Fico feliz em contribuir com um governo que quer ouvir o povo, e ser parte integrante dele\u201d, ressaltou.<\/p>\n
A Central de Atendimento Telef\u00f4nico 155 disponibiliza atendimento de segunda a sexta-feira, das 8 \u00e0s 20 horas, sem custo nenhum para o cidad\u00e3o. \u00c9 importante frisar que a Central n\u00e3o tem o poder de solucionar as demandas dos usu\u00e1rios, mas sim de registr\u00e1-las e encaminh\u00e1-las aos \u00f3rg\u00e3os ou entidades respons\u00e1veis, al\u00e9m de fazer o acompanhamento dos registros.<\/p>\n","protected":false},"excerpt":{"rendered":"
A Central 155 recebe demandas de ouvidoria e de acesso \u00e0 informa\u00e7\u00e3o relacionadas a todos os servi\u00e7os p\u00fablicos oferecidos pelo Governo do Estado do Cear\u00e1\u00a0 Em alus\u00e3o aos 10 anos de cria\u00e7\u00e3o da Central de Atendimento Telef\u00f4nico do Governo do Estado do Cear\u00e1 em Canind\u00e9, a Controladoria e Ouvidoria Geral do Estado (CGE) realiza nesta […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[53],"tags":[92,86],"class_list":["post-5065","post","type-post","status-publish","format-standard","hentry","category-lista-de-noticias","tag-10-anos","tag-central-de-atendimento-telefonico"],"acf":[],"yoast_head":"\n
CGE realiza programa\u00e7\u00e3o de 10 anos da Central de Atendimento Telef\u00f4nico 155 - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/cge\/2018\/01\/24\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGE realiza programa\u00e7\u00e3o de 10 anos da Central de Atendimento Telef\u00f4nico 155 - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"A Central 155 recebe demandas de ouvidoria e de acesso \u00e0 informa\u00e7\u00e3o relacionadas a todos os servi\u00e7os p\u00fablicos oferecidos pelo Governo do Estado do Cear\u00e1\u00a0 Em alus\u00e3o aos 10 anos de cria\u00e7\u00e3o da Central de Atendimento Telef\u00f4nico do Governo do Estado do Cear\u00e1 em Canind\u00e9, a Controladoria e Ouvidoria Geral do Estado (CGE) realiza nesta […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ww16.ce.gov.br\/cge\/2018\/01\/24\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\/\" \/>\n<meta property=\"og:site_name\" content=\"Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"article:published_time\" content=\"2018-01-24T13:21:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-02-08T13:49:46+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/ww16.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2018\/02\/10_anos_Caninde_2-600x295.jpg\" \/>\n<meta name=\"author\" content=\"Felipe Regino\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Felipe Regino\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/2018\\\/01\\\/24\\\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/2018\\\/01\\\/24\\\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\\\/\"},\"author\":{\"name\":\"Felipe Regino\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/#\\\/schema\\\/person\\\/c161ec0016dc344c216317bdddb5a662\"},\"headline\":\"CGE realiza programa\u00e7\u00e3o de 10 anos da Central de Atendimento Telef\u00f4nico 155\",\"datePublished\":\"2018-01-24T13:21:30+00:00\",\"dateModified\":\"2018-02-08T13:49:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/2018\\\/01\\\/24\\\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\\\/\"},\"wordCount\":355,\"publisher\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/2018\\\/01\\\/24\\\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/wp-content\\\/uploads\\\/sites\\\/71\\\/2018\\\/02\\\/10_anos_Caninde_2-600x295.jpg\",\"keywords\":[\"10 anos\",\"Central de Atendimento Telef\u00f4nico\"],\"articleSection\":[\"Lista de Not\u00edcias\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/2018\\\/01\\\/24\\\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\\\/\",\"url\":\"https:\\\/\\\/ww16.ce.gov.br\\\/cge\\\/2018\\\/01\\\/24\\\/cge-realiza-programacao-de-10-anos-da-central-de-atendimento-telefonico-155\\\/\",\"name\":\"CGE realiza programa\u00e7\u00e3o de 10 anos da Central de Atendimento Telef\u00f4nico 155 - 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<\/p>\n