{"id":99603,"date":"2026-07-02T16:03:10","date_gmt":"2026-07-02T19:03:10","guid":{"rendered":"https:\/\/www.ce.gov.br\/cge\/?p=99603"},"modified":"2026-07-02T16:03:16","modified_gmt":"2026-07-02T19:03:16","slug":"cge-celebra-o-dia-do-teleatendente-com-homenagem-a-equipe-da-central-155","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/cge\/2026\/07\/02\/cge-celebra-o-dia-do-teleatendente-com-homenagem-a-equipe-da-central-155\/","title":{"rendered":"CGE celebra o Dia do Teleatendente com homenagem \u00e0 equipe da Central 155"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"464\" src=\"https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_1_Dia-do-Teleatendente-Central-155.png\" alt=\"\" class=\"wp-image-99604\" srcset=\"https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_1_Dia-do-Teleatendente-Central-155.png 1071w, https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_1_Dia-do-Teleatendente-Central-155-600x260.png 600w, https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_1_Dia-do-Teleatendente-Central-155-768x333.png 768w\" sizes=\"auto, (max-width: 1071px) 100vw, 1071px\" \/><\/figure>\n\n\n\n<p class=\"is-style-justified wp-block-paragraph\">A Controladoria e Ouvidoria Geral do Estado do Cear\u00e1 (CGE) promoveu, nesta quinta-feira (02), um momento especial de reconhecimento aos profissionais da Central de Atendimento Telef\u00f4nico 155, localizada no munic\u00edpio de Canind\u00e9. A a\u00e7\u00e3o antecipou as comemora\u00e7\u00f5es pelo Dia do Teleatendente, celebrado oficialmente em 4 de julho.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"464\" src=\"https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_2_Dia-do-Teleatendente-Central-155.png\" alt=\"\" class=\"wp-image-99605\" srcset=\"https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_2_Dia-do-Teleatendente-Central-155.png 1071w, https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_2_Dia-do-Teleatendente-Central-155-600x260.png 600w, https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_2_Dia-do-Teleatendente-Central-155-768x333.png 768w\" sizes=\"auto, (max-width: 1071px) 100vw, 1071px\" \/><\/figure>\n\n\n\n<p class=\"is-style-justified wp-block-paragraph\">O evento reuniu colaboradores da Central e contou com a participa\u00e7\u00e3o do secret\u00e1rio de Estado Chefe da CGE, Alo\u00edsio Carvalho. Na ocasi\u00e3o, o gestor destacou a relev\u00e2ncia estrat\u00e9gica da Central 155 para o Governo do Cear\u00e1, ressaltando seu papel como um importante instrumento de escuta ativa da popula\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"is-style-justified wp-block-paragraph\">\u201cA Central 155 funciona como um verdadeiro term\u00f4metro da qualidade dos servi\u00e7os p\u00fablicos ofertados pelo Estado. Por meio das manifesta\u00e7\u00f5es recebidas, conseguimos identificar demandas, corrigir falhas e aprimorar pol\u00edticas p\u00fablicas\u201d, afirmou o secret\u00e1rio.<\/p>\n\n\n\n<p class=\"is-style-justified wp-block-paragraph\">O secret\u00e1rio tamb\u00e9m enfatizou o protagonismo dos teleatendentes, que atuam na linha de frente do atendimento ao cidad\u00e3o. \u201cVoc\u00eas s\u00e3o a primeira linha de escuta junto \u00e0 popula\u00e7\u00e3o, acolhendo, orientando e registrando as demandas com sensibilidade e profissionalismo. Esse contato direto faz toda a diferen\u00e7a na constru\u00e7\u00e3o de uma gest\u00e3o mais transparente e eficiente\u201d, completou.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"464\" src=\"https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_3_Dia-do-Teleatendente-Central-155.png\" alt=\"\" class=\"wp-image-99606\" srcset=\"https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_3_Dia-do-Teleatendente-Central-155.png 1071w, https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_3_Dia-do-Teleatendente-Central-155-600x260.png 600w, https:\/\/www.ce.gov.br\/cge\/wp-content\/uploads\/sites\/71\/2026\/07\/Banner_3_Dia-do-Teleatendente-Central-155-768x333.png 768w\" sizes=\"auto, (max-width: 1071px) 100vw, 1071px\" \/><\/figure>\n\n\n\n<p class=\"is-style-justified wp-block-paragraph\">O momento tamb\u00e9m contou com a palestra &#8220;As Emo\u00e7\u00f5es e seus Impactos no Ambiente Corporativo&#8221;, conduzida pela professora Maria Aurelina Farias de Ara\u00fajo, um convite \u00e0 reflex\u00e3o sobre a import\u00e2ncia do equil\u00edbrio emocional, das rela\u00e7\u00f5es interpessoais saud\u00e1veis e do cuidado com o bem-estar no ambiente de trabalho.<\/p>\n\n\n\n<p class=\"is-style-justified wp-block-paragraph\">A Central 155 \u00e9 um dos principais canais de comunica\u00e7\u00e3o entre o Governo do Cear\u00e1 e a sociedade, desempenhando um papel essencial na promo\u00e7\u00e3o da cidadania e na melhoria cont\u00ednua dos servi\u00e7os p\u00fablicos.<strong><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Controladoria e Ouvidoria Geral do Estado do Cear\u00e1 (CGE) promoveu, nesta quinta-feira (02), um momento especial de reconhecimento aos profissionais da Central de Atendimento Telef\u00f4nico 155, localizada no munic\u00edpio de Canind\u00e9. A a\u00e7\u00e3o antecipou as comemora\u00e7\u00f5es pelo Dia do Teleatendente, celebrado oficialmente em 4 de julho. O evento reuniu colaboradores da Central e contou [&hellip;]<\/p>\n","protected":false},"author":126,"featured_media":99604,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[144],"tags":[],"class_list":["post-99603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reconhecimento"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CGE celebra o Dia do Teleatendente com homenagem \u00e0 equipe da Central 155 - Controladoria e Ouvidoria Geral do Estado<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/cge\/2026\/07\/02\/cge-celebra-o-dia-do-teleatendente-com-homenagem-a-equipe-da-central-155\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CGE celebra o Dia do Teleatendente com homenagem \u00e0 equipe da Central 155 - Controladoria e Ouvidoria Geral do Estado\" \/>\n<meta property=\"og:description\" content=\"A Controladoria e Ouvidoria Geral do Estado do Cear\u00e1 (CGE) promoveu, nesta quinta-feira (02), um momento especial de reconhecimento aos profissionais da Central de Atendimento Telef\u00f4nico 155, localizada no munic\u00edpio de Canind\u00e9. 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