{"id":19715,"date":"2026-02-06T15:07:27","date_gmt":"2026-02-06T18:07:27","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/etice\/?page_id=19715"},"modified":"2026-10-02T15:56:18","modified_gmt":"2026-10-02T18:56:18","slug":"ouvidoria-2","status":"publish","type":"page","link":"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/","title":{"rendered":"Ouvidoria"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Ouvidoria da Etice \u00e9 o canal de comunica\u00e7\u00e3o entre a empresa e o cidad\u00e3o, quando busca presta\u00e7\u00e3o de servi\u00e7os na forma convencional e n\u00e3o obt\u00e9m resultado.<br>Por meio da ouvidoria o cidad\u00e3o poder\u00e1 se manifestar sugerindo, reclamando, denunciando, elogiando e solicitando.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como posso falar com a Ouvidoria da ETICE?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Presencialmente, na Etice (Av. Pontes Vieira 220, S. Jo\u00e3o Tauape \u2013 Fortaleza \u2013 CE);<br>\u2022&nbsp;E-mail:&nbsp;<a href=\"mailto:ouvidoria@etice.ce.gov.br\">ouvidoria@etice.ce.gov.br<\/a>;<br>\u2022 Telefone, ligando para (85) 3108-0068 \u2013 Ouvidora: F\u00e1tima Osorio;<br>\u2022 Telefone, ligando gratuitamente para o 155 (Esse \u00e9 o n\u00famero da Central de Atendimento Telef\u00f4nico da Ouvidoria e Controladoria \u2013 CGE, que far\u00e1 o encaminhamento ao \u00f3rg\u00e3o respons\u00e1vel pelo assunto contido na manifesta\u00e7\u00e3o.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>LEGISLA\u00c7\u00c3O<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li> <a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2024\/03\/Lei-Estadual-n.-18.699-de-2024-Protecao-de-dados.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Lei Estadual n\u00ba 18.699\/2024 \u2013 Prote\u00e7\u00e3o de dados<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/71\/2020\/03\/Decreto-n.-33.485-de-21-de-fevereiro-de-2020-Regulamenta-o-Sistema-Estadual-de-Ouvidoria-do-Poder-Executivo-Estadual-pages-4-8.pdf\">Decreto Estadual n\u00ba 33.485\/2020 \u2013 Institui o Sistema de Ouvidoria, Prazos de Resposta e Relat\u00f3rios de Ouvidoria<\/a><\/li>\n\n\n\n<li>I<a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2024\/01\/IN-02_2023-denuncias.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">nstru\u00e7\u00e3o Normativa n\u00ba 02\/2023 (D.O.E 17 de janeiro de 2024)- Estabelece procedimentos e crit\u00e9rios para o tratamento e encaminhamento das den\u00fancias de ouvidoria para as unidades dos \u00f3rg\u00e3os e entidades do poder Executivo Estadual<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/DECRETO-No36.492-de-01-de-abril-de-2025.pdf\" data-type=\"link\" data-id=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/DECRETO-No36.492-de-01-de-abril-de-2025.pdf\">Decreto Estadual n\u00ba 36.492\/2025 &#8211; Disp\u00f5e sobre as salvaguardas de prote\u00e7\u00e3o \u00e0 identidade dos denunciantes de il\u00edcitos e de irregularidade \u00e0 Administra\u00e7\u00e3o Direta e Indireta do Poder Executivo Estadual <\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/INSTRUCAO-NORMATIVA-CGE-No012025.pdf\">Instru\u00e7\u00e3o Normativa n\u00b0 01\/2025 &#8211; Aprova o C\u00f3digo de \u00c9tica do Agente de Ouvidoria no \u00c2mbito do Sistema de Ouvidoria do Poder Executivo do Estado do Cear\u00e1<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/Instrucao-Normativa-n-01_2020.pdf\">Instru\u00e7\u00e3o Normativa n\u00b0 01\/2020 &#8211; Estabelece Normas para Observ\u00e2ncia \u00e0s Atribui\u00e7\u00f5es do Ouvidor Setorial<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/Nomeacao-Etice-Ouvidora-DO20250312p11-Fatima-Osorio.pdf\" data-type=\"link\" data-id=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/Nomeacao-Etice-Ouvidora-DO20250312p11-Fatima-Osorio.pdf\">Nomea\u00e7\u00e3o Ouvidora<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/Nomeacao-do-ouvidor-substituto-Sandoval.pdf\">Nomea\u00e7\u00e3o Ouvidor Substituto<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>COMIT\u00ca SETORIAL DE ACESSO \u00c0 INFORMA\u00c7\u00c3O<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Rebeca Ara\u00fajo Louren\u00e7o (Representante da Presid\u00eancia)<\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>Superintend\u00eancia Jur\u00eddica<\/em><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contato:<\/strong> 3108-0032<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail:<\/strong> rebeca.lourenco@etice.ce.gov.br<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Maria Jeane Peixoto Sampaio (Gerente da GEPLAN)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Ger\u00eancia de Planejamento<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contato:<\/strong> 3108-0040<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail:<\/strong> jeane.peixoto@etice.ce.gov.br<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Maria de F\u00e1tima Mendon\u00e7a Osorio<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Ouvidora Setorial<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contato:<\/strong> 3108-0068<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail:<\/strong> fatima.osorio@etice.ce.gov.br<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ana L\u00facia Pereira Gomes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Respons\u00e1vel pelo Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (SIC)<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contato:<\/strong>&nbsp;3108-0020<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail:<\/strong> analucia.gomes@etice.ce.gov.br<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Relat\u00f3rios Anuais<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em conformidade com o Decreto n\u00ba 30.474\/2011, as Ouvidorias Setoriais do Poder Executivo Estadual apresentam relat\u00f3rios abordando um panorama geral dos resultados das suas atividades no \u00e2mbito do Sistema Estadual de Ouvidoria.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Funcionando como instrumento de gest\u00e3o, as ouvidorias apresentam sugest\u00f5es e recomenda\u00e7\u00f5es, contribuindo para uma gest\u00e3o \u00e9tica e transparente e para oferta dos servi\u00e7os p\u00fablicos com qualidade, como forma de retroalimentar o processo de gest\u00e3o e decis\u00e3o governamental.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nesse sentido, a Empresa de Tecnologia da Informa\u00e7\u00e3o do Cear\u00e1 e a Rede de Ouvidorias disponibilizam nos s\u00edtios institucionais os relat\u00f3rios gerenciais com a s\u00edntese do trabalho realizado pelas ouvidorias.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/RELATORIO-SEMESTRAL-DE-GESTAO-DE-OUVIDORIA-ETICE-2026.1.pdf\" data-type=\"link\" data-id=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/02\/RELATORIO-SEMESTRAL-DE-GESTAO-DE-OUVIDORIA-ETICE-2026.1.pdf\">Relat\u00f3rio do 1\u00b0 Trimestre 2026<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2025<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/06\/RELATORIO-DE-GESTAO-DE-OUVIDORIA-ETICE-2025-1.pdf\" id=\"https:\/\/www.ce.gov.br\/etice\/wp-content\/uploads\/sites\/69\/2026\/06\/RELATORIO-DE-GESTAO-DE-OUVIDORIA-ETICE-2025-1.pdf\">Relat\u00f3rio Anual 2025<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2024<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2024\/04\/ITRIM.pdf\">Relat\u00f3rio do 1\u00b0 Trimestre 2024<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2024\/07\/relatorio-I-semestre.pdf\">Relat\u00f3rio do 2\u00b0 Trimestre 2024<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2024\/10\/III-TRIMESTRE-2024.docx.pdf\">Relat\u00f3rio do 3\u00b0 Trimestre 2024<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2025\/01\/Relatorio_OUV_etice_2024_.pdf\">Relat\u00f3rio Anual 2024<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2023<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2023\/08\/DEMONSTRATIVO-DAS-MANIFESTACOES-DE-OUVIDORIA-I-SEMESTRE-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Informativo Ouvidoria JAN a JUN 2023<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2024\/02\/Relatorio-OUV-etice-2023.pdf\">Relat\u00f3rio Anual 2023<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2022<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2023\/04\/Relatorio-ouvidoria-Etice-2022-.pdf\">Informativo Ouvidoria 2022<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2021<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2023\/01\/relatorio-de-ouvidoria-etice.pdf\">Informativo Ouvidoria 2021<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2018<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/07\/Informativo-Ouvidoria-Colaborador-JAN-a-ABR-2018.pdf\">Informativo Ouvidoria JAN a ABR 2018<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2019\/01\/Informativo-Ouvidoria-Colaborador-MAI-a-AGO-2018.pdf\">Informativo Ouvidoria MAI a AGO 2018<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2019\/01\/Informativo-Ouvidoria-Colaborador-SET-a-DEZ-2018.pdf\">Informativo Ouvidoria SET a DEZ 2018<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2017<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JAN-a-MAR-2017.pdf\">Informativo Ouvidoria JAN a MAR 2017<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-ABR-a-JUN-2017.pdf\">Informativo Ouvidoria ABR a JUN 2017<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JUL-a-SET-2017.pdf\">Informativo Ouvidoria JUL a SET 2017<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-OUT-a-DEZ-2017.pdf\">Informativo Ouvidoria OUT a DEZ 2017<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/07\/Relatorio-Anual-2017.pdf\">Relat\u00f3rio Anual 2017<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2016<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JAN-a-MAR-2016.pdf\">Informativo Ouvidoria JAN a MAR 2016<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-ABR-a-JUN-2016.pdf\">Informativo Ouvidoria ABR a JUN 2016<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JUL-a-SET-2016.pdf\">Informativo Ouvidoria JUL a SET 2016<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-OUT-a-DEZ-2016.pdf\">Informativo Ouvidoria OUT a DEZ 2016<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Relatorio-Anual-2016.pdf\">Relat\u00f3rio Anual 2016<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2015<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JAN-a-MAR-2015.pdf\">Informativo Ouvidoria JAN a MAR 2015<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-ABR-a-JUN-2015.pdf\">Informativo Ouvidoria ABR a JUN 2015<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JUL-a-SET-2015.pdf\">Informativo Ouvidoria JUL a SET 2015<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-OUT-a-DEZ-2015.pdf\">Informativo Ouvidoria OUT a DEZ 2015<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Relatorio-Anual-2015.pdf\">Relat\u00f3rio Anual 2015<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2014<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JAN-a-JUN_2014.pdf\">Informativo Ouvidoria JAN a JUN_2014<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-JUL-a-SET-2014.pdf\">Informativo Ouvidoria JUL a SET 2014<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Informativo-Ouvidoria-OUT-a-DEZ-2014.pdf\">Informativo Ouvidoria OUT a DEZ 2014<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ce.gov.br\/wp-content\/uploads\/sites\/69\/2018\/01\/Relatorio-2\u00ba-Semestre-2014.pdf\">Relat\u00f3rio do 2\u00ba Semestre 2014<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvidora: F\u00e1tima Osorio \u2013 3100-0068 \u2013 <a href=\"mailto:fatima.osorio@etice.ce.gov.br\" target=\"_blank\" rel=\"noreferrer noopener\">fatima.osorio@etice.ce.gov.br<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria da Etice \u00e9 o canal de comunica\u00e7\u00e3o entre a empresa e o cidad\u00e3o, quando busca presta\u00e7\u00e3o de servi\u00e7os na forma convencional e n\u00e3o obt\u00e9m resultado.Por meio da ouvidoria o cidad\u00e3o poder\u00e1 se manifestar sugerindo, reclamando, denunciando, elogiando e solicitando. Como posso falar com a Ouvidoria da ETICE? \u2022 Presencialmente, na Etice (Av. Pontes [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-19715","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria - ETICE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria - ETICE\" \/>\n<meta property=\"og:description\" content=\"A Ouvidoria da Etice \u00e9 o canal de comunica\u00e7\u00e3o entre a empresa e o cidad\u00e3o, quando busca presta\u00e7\u00e3o de servi\u00e7os na forma convencional e n\u00e3o obt\u00e9m resultado.Por meio da ouvidoria o cidad\u00e3o poder\u00e1 se manifestar sugerindo, reclamando, denunciando, elogiando e solicitando. Como posso falar com a Ouvidoria da ETICE? \u2022 Presencialmente, na Etice (Av. Pontes [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/\" \/>\n<meta property=\"og:site_name\" content=\"ETICE\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-02T18:56:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/ouvidoria-2\\\/\",\"url\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/ouvidoria-2\\\/\",\"name\":\"Ouvidoria - ETICE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/#website\"},\"datePublished\":\"2026-02-06T18:07:27+00:00\",\"dateModified\":\"2026-10-02T18:56:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/ouvidoria-2\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/ouvidoria-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/ouvidoria-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ouvidoria\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/#website\",\"url\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/\",\"name\":\"Empresa de Tecnologia da Informa\u00e7\u00e3o do Cear\u00e1\",\"description\":\"Portal ETICE\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/#organization\",\"name\":\"Empresa de Tecnologia da Informa\u00e7\u00e3o do Cear\u00e1\",\"url\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/ww16.ce.gov.br\\\/etice\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2018\\\/05\\\/etice-clara.png\",\"contentUrl\":\"http:\\\/\\\/ww16.ce.gov.br\\\/etice\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2018\\\/05\\\/etice-clara.png\",\"width\":559,\"height\":106,\"caption\":\"Empresa de Tecnologia da Informa\u00e7\u00e3o do Cear\u00e1\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ce.gov.br\\\/etice\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ouvidoria - ETICE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/","og_locale":"pt_BR","og_type":"article","og_title":"Ouvidoria - ETICE","og_description":"A Ouvidoria da Etice \u00e9 o canal de comunica\u00e7\u00e3o entre a empresa e o cidad\u00e3o, quando busca presta\u00e7\u00e3o de servi\u00e7os na forma convencional e n\u00e3o obt\u00e9m resultado.Por meio da ouvidoria o cidad\u00e3o poder\u00e1 se manifestar sugerindo, reclamando, denunciando, elogiando e solicitando. Como posso falar com a Ouvidoria da ETICE? \u2022 Presencialmente, na Etice (Av. Pontes [&hellip;]","og_url":"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/","og_site_name":"ETICE","article_modified_time":"2026-10-02T18:56:18+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. tempo de leitura":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/","url":"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/","name":"Ouvidoria - ETICE","isPartOf":{"@id":"https:\/\/www.ce.gov.br\/etice\/#website"},"datePublished":"2026-02-06T18:07:27+00:00","dateModified":"2026-10-02T18:56:18+00:00","breadcrumb":{"@id":"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ce.gov.br\/etice\/ouvidoria-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.ce.gov.br\/etice\/"},{"@type":"ListItem","position":2,"name":"Ouvidoria"}]},{"@type":"WebSite","@id":"https:\/\/www.ce.gov.br\/etice\/#website","url":"https:\/\/www.ce.gov.br\/etice\/","name":"Empresa de Tecnologia da Informa\u00e7\u00e3o do Cear\u00e1","description":"Portal ETICE","publisher":{"@id":"https:\/\/www.ce.gov.br\/etice\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ce.gov.br\/etice\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/www.ce.gov.br\/etice\/#organization","name":"Empresa de Tecnologia da Informa\u00e7\u00e3o do Cear\u00e1","url":"https:\/\/www.ce.gov.br\/etice\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/www.ce.gov.br\/etice\/#\/schema\/logo\/image\/","url":"http:\/\/ww16.ce.gov.br\/etice\/wp-content\/uploads\/sites\/5\/2018\/05\/etice-clara.png","contentUrl":"http:\/\/ww16.ce.gov.br\/etice\/wp-content\/uploads\/sites\/5\/2018\/05\/etice-clara.png","width":559,"height":106,"caption":"Empresa de Tecnologia da Informa\u00e7\u00e3o do Cear\u00e1"},"image":{"@id":"https:\/\/www.ce.gov.br\/etice\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/pages\/19715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/comments?post=19715"}],"version-history":[{"count":17,"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/pages\/19715\/revisions"}],"predecessor-version":[{"id":22382,"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/pages\/19715\/revisions\/22382"}],"wp:attachment":[{"href":"https:\/\/www.ce.gov.br\/etice\/wp-json\/wp\/v2\/media?parent=19715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}