{"id":3606,"date":"2017-01-16T19:39:59","date_gmt":"2017-01-16T22:39:59","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/hgf\/2017\/01\/16\/visita-nac\/"},"modified":"2017-01-16T19:39:59","modified_gmt":"2017-01-16T22:39:59","slug":"visita-nac","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/hgf\/2017\/01\/16\/visita-nac\/","title":{"rendered":"NAC do HGF \u00e9 refer\u00eancia para unidades de sa\u00fade"},"content":{"rendered":"<\/p>\n

Um grupo do Centro de Sa\u00fade Meireles visitou as instala\u00e7\u00f5es do Hospital Geral de Fortaleza (HGF), da rede p\u00fablica do Governo do Estado, na manh\u00e3 desta segunda-feira, 16. A visita teve como intuito conhecer o servi\u00e7o desenvolvido pelo N\u00facleo de Atendimento ao Cliente (NAC) da unidade, que existe desde 2012. <\/span><\/p>\n

A equipe foi recebida pelo coordenador do NAC, Elvis de Almeida, que apresentou o sistema de funcionamento do n\u00facleo, onde possibilita no atendimento ao paciente que ele j\u00e1 saia da consulta com seu retorno marcado, al\u00e9m de exames laboratoriais e de imagens tamb\u00e9m agendados. <\/span><\/p>\n

\u201c\u00c9 gratificante ser reconhecido pelo nosso trabalho e poder disseminar esse projeto para outros locais do sistema, para formar uma rede \u00fanica. O centro de sa\u00fade sentiu a necessidade que n\u00f3s tamb\u00e9m sentimos h\u00e1 uns anos atr\u00e1s, de padronizar os servi\u00e7os e prestar um atendimento de qualidade. Vamos trabalhar juntamente com eles nessa implanta\u00e7\u00e3o, pois o objetivo do NAC \u00e9 o paciente e estamos sempre trabalhando para dar um atendimento de boa qualidade\u201d, destaca Elvis. <\/span><\/p>\n

A diretora do Centro de Sa\u00fade Meireles, Cl\u00e1udia Sampaio, falou que \u201ca necessidade da implanta\u00e7\u00e3o do NAC no posto de sa\u00fade \u00e9 porque estamos passando por mudan\u00e7as para melhoria do atendimento, ent\u00e3o o n\u00facleo \u00e9 uma das coisas que queremos implementar nessa nova etapa do Centro de Sa\u00fade Meireles. L\u00e1 o nosso servi\u00e7o \u00e9 mais simples, mas mesmo assim, precisamos dessa aten\u00e7\u00e3o mais especializada\u201d, ressalta. <\/span><\/p>\n

\"alt\"
<\/span><\/p>\n

Ainda durante o encontro o grupo conheceu os setores da unidade que trabalham juntamente com o NAC, conversaram com alguns profissionais que atuam nos atendimentos e tiraram d\u00favidas, al\u00e9m de analisar de perto como funciona o processo de atendimento ao paciente, como se trabalha na marca\u00e7\u00e3o de consultas, de que maneira s\u00e3o entregues os medicamentos e qual \u00e9 o sistema de organiza\u00e7\u00e3o de prontu\u00e1rios adotado na unidade. <\/span><\/p>\n

NAC <\/span><\/strong><\/p>\n

De acordo com dados do N\u00facleo de Atendimento ao Cliente s\u00e3o recebidos, por dia, cerca de 1.200 pacientes para marca\u00e7\u00e3o de consultas e exames laboratoriais e de imagens. O NAC ainda realiza o agendamento de pacientes remarcados, al\u00e9m de dar informa\u00e7\u00f5es sobre como os pacientes podem ter acesso aos servi\u00e7os disponibilizados pelo hospital. Funciona interligando os setores envolvidos nesse processo como, por exemplo, Ambulat\u00f3rios, Centro de Imagens, Farm\u00e1cia e Laborat\u00f3rio. O n\u00facleo tamb\u00e9m funciona no Hospital Waldemar de Alc\u00e2ntara e est\u00e1 sendo implantado no Hospital S\u00e3o Jos\u00e9.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00a0<\/p>\n

Assessoria de Comunica\u00e7\u00e3o do HGF<\/strong>
D\u00e9bora Morais
(85) 3101.7086 \/ 98726.1212
<\/a>debora.morais@hgf.ce.gov.br<\/a>
Twitter: @Hospital_HGF<\/span><\/span><\/span><\/span><\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

Um grupo do Centro de Sa\u00fade Meireles visitou as instala\u00e7\u00f5es do Hospital Geral de Fortaleza (HGF), da rede p\u00fablica do Governo do Estado, na manh\u00e3 desta segunda-feira, 16. A visita teve como intuito conhecer o servi\u00e7o desenvolvido pelo N\u00facleo de Atendimento ao Cliente (NAC) da unidade, que existe desde 2012. A equipe foi recebida pelo […]<\/p>\n","protected":false},"author":12,"featured_media":3604,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-3606","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lista-de-noticias"],"acf":[],"yoast_head":"\nNAC do HGF \u00e9 refer\u00eancia para unidades de sa\u00fade - Hospital Geral de Fortaleza (HGF)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/hgf\/2017\/01\/16\/visita-nac\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NAC do HGF \u00e9 refer\u00eancia para unidades de sa\u00fade - Hospital Geral de Fortaleza (HGF)\" \/>\n<meta property=\"og:description\" content=\"Um grupo do Centro de Sa\u00fade Meireles visitou as instala\u00e7\u00f5es do Hospital Geral de Fortaleza (HGF), da rede p\u00fablica do Governo do Estado, na manh\u00e3 desta segunda-feira, 16. 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