{"id":3554,"date":"2026-06-22T16:47:13","date_gmt":"2026-06-22T19:47:13","guid":{"rendered":"https:\/\/www.ce.gov.br\/hsm\/?p=3554"},"modified":"2026-06-22T16:50:34","modified_gmt":"2026-06-22T19:50:34","slug":"painel-eletronico-moderniza-atendimento-na-emergencia-do-hsm","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/hsm\/2026\/06\/22\/painel-eletronico-moderniza-atendimento-na-emergencia-do-hsm\/","title":{"rendered":"Painel eletr\u00f4nico moderniza atendimento na Emerg\u00eancia do HSM"},"content":{"rendered":"\n

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Com foco na inova\u00e7\u00e3o e na qualifica\u00e7\u00e3o da assist\u00eancia prestada aos usu\u00e1rios, o Hospital de Sa\u00fade Mental Professor Frota Pinto (HSM) passou a contar com um painel eletr\u00f4nico de chamadas na Emerg\u00eancia. A ferramenta foi desenvolvida e implantada pelo Programa de Educa\u00e7\u00e3o pelo Trabalho para a Sa\u00fade (PET-Sa\u00fade Digital), iniciativa que integra ensino, servi\u00e7o e gest\u00e3o na constru\u00e7\u00e3o de solu\u00e7\u00f5es tecnol\u00f3gicas para o Sistema \u00danico de Sa\u00fade (SUS).<\/p>\n\n\n\n

O projeto \u00e9 resultado de uma parceria entre a Secretaria da Sa\u00fade do Estado do Cear\u00e1 (Sesa), a Universidade de Fortaleza (Unifor) e o HSM, reunindo estudantes, professores e profissionais de sa\u00fade em torno da transforma\u00e7\u00e3o digital dos servi\u00e7os oferecidos pela institui\u00e7\u00e3o.<\/p>\n\n\n\n

A implanta\u00e7\u00e3o da ferramenta teve in\u00edcio ap\u00f3s um amplo diagn\u00f3stico realizado pela equipe do PET-Sa\u00fade Digital no hospital. Durante visitas t\u00e9cnicas aos diversos setores, estudantes e preceptores acompanharam rotinas de trabalho, dialogaram com gestores e colaboradores e identificaram oportunidades de melhoria nos processos assistenciais.<\/p>\n\n\n\n

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Entre as demandas levantadas, a moderniza\u00e7\u00e3o do sistema de chamadas da Emerg\u00eancia foi definida como prioridade. A partir da an\u00e1lise dos fluxos de atendimento e de entrevistas com profissionais do setor, foi desenvolvido um sistema alinhado \u00e0s necessidades da unidade.<\/p>\n\n\n\n

O painel eletr\u00f4nico realiza a chamada nominal dos pacientes, informa a sala de atendimento correspondente e disponibiliza informa\u00e7\u00f5es relacionadas \u00e0 classifica\u00e7\u00e3o de risco e ao tempo de espera. A ferramenta contribui para tornar o atendimento mais organizado, transparente e eficiente, al\u00e9m de melhorar a comunica\u00e7\u00e3o com usu\u00e1rios e acompanhantes.<\/p>\n\n\n\n

Segundo a equipe respons\u00e1vel pelo projeto, a solu\u00e7\u00e3o tamb\u00e9m fortalece a gest\u00e3o dos processos assistenciais ao proporcionar maior previsibilidade do fluxo de atendimento e reduzir d\u00favidas durante a perman\u00eancia dos pacientes na unidade.<\/p>\n\n\n\n

Atualmente, profissionais da Emerg\u00eancia participam de treinamentos para garantir a utiliza\u00e7\u00e3o adequada da ferramenta e sua integra\u00e7\u00e3o \u00e0 rotina de trabalho. O sistema j\u00e1 est\u00e1 em funcionamento e seguir\u00e1 em processo de aperfei\u00e7oamento, com previs\u00e3o de novas funcionalidades voltadas ao monitoramento de indicadores assistenciais e gerenciais.<\/p>\n\n\n\n

A iniciativa refor\u00e7a o compromisso do Hospital de Sa\u00fade Mental Professor Frota Pinto com a inova\u00e7\u00e3o tecnol\u00f3gica, a moderniza\u00e7\u00e3o dos processos de trabalho e a melhoria cont\u00ednua da assist\u00eancia prestada \u00e0 popula\u00e7\u00e3o, evidenciando o potencial da integra\u00e7\u00e3o entre ensino, pesquisa, gest\u00e3o e servi\u00e7o na constru\u00e7\u00e3o de solu\u00e7\u00f5es para os desafios da sa\u00fade p\u00fablica.<\/p>\n","protected":false},"excerpt":{"rendered":"

Com foco na inova\u00e7\u00e3o e na qualifica\u00e7\u00e3o da assist\u00eancia prestada aos usu\u00e1rios, o Hospital de Sa\u00fade Mental Professor Frota Pinto (HSM) passou a contar com um painel eletr\u00f4nico de chamadas na Emerg\u00eancia. A ferramenta foi desenvolvida e implantada pelo Programa de Educa\u00e7\u00e3o pelo Trabalho para a Sa\u00fade (PET-Sa\u00fade Digital), iniciativa que integra ensino, servi\u00e7o e […]<\/p>\n","protected":false},"author":44,"featured_media":3560,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1,8],"tags":[77,30,79],"class_list":["post-3554","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sem-categoria","category-noticias","tag-ensino-e-pesquisa","tag-hospital-de-saude-mental","tag-modernizacao"],"acf":[],"yoast_head":"\nPainel eletr\u00f4nico moderniza atendimento na Emerg\u00eancia do HSM - HSM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/hsm\/2026\/06\/22\/painel-eletronico-moderniza-atendimento-na-emergencia-do-hsm\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Painel eletr\u00f4nico moderniza atendimento na Emerg\u00eancia do HSM - HSM\" \/>\n<meta property=\"og:description\" content=\"Com foco na inova\u00e7\u00e3o e na qualifica\u00e7\u00e3o da assist\u00eancia prestada aos usu\u00e1rios, o Hospital de Sa\u00fade Mental Professor Frota Pinto (HSM) passou a contar com um painel eletr\u00f4nico de chamadas na Emerg\u00eancia. 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