{"id":3077,"date":"2023-05-22T15:22:36","date_gmt":"2023-05-22T18:22:36","guid":{"rendered":"http:\/\/www.ce.gov.br\/issec\/?p=3077"},"modified":"2023-05-23T14:53:20","modified_gmt":"2023-05-23T17:53:20","slug":"o-issec-ocupa-o-2o-lugar-na-avaliacao-de-desempenho-das-ouvidorias-2022","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/issec\/2023\/05\/22\/o-issec-ocupa-o-2o-lugar-na-avaliacao-de-desempenho-das-ouvidorias-2022\/","title":{"rendered":"O Issec ocupa o 2\u00ba lugar na Avalia\u00e7\u00e3o de Desempenho das Ouvidorias 2022"},"content":{"rendered":"<div id=\"attachment_3079\" style=\"width: 745px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3079\" class=\"wp-image-3079 size-full\" src=\"https:\/\/www.ce.gov.br\/issec\/wp-content\/uploads\/sites\/30\/2023\/05\/ouvidor23-issec.jpg\" alt=\"\" width=\"735\" height=\"485\" srcset=\"https:\/\/www.ce.gov.br\/issec\/wp-content\/uploads\/sites\/30\/2023\/05\/ouvidor23-issec.jpg 735w, https:\/\/www.ce.gov.br\/issec\/wp-content\/uploads\/sites\/30\/2023\/05\/ouvidor23-issec-600x396.jpg 600w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/><p id=\"caption-attachment-3079\" class=\"wp-caption-text\">Foto: Aline Lima\/Issec<\/p><\/div>\n<p>O Instituto de Sa\u00fade dos Servidores do Estado do Cear\u00e1 (Issec) ocupa o 2\u00ba lugar na classifica\u00e7\u00e3o do Relat\u00f3rio Final da Avalia\u00e7\u00e3o de Desempenho das Ouvidorias Setoriais no ano de 2022, realizado pela Controladoria Geral do Estado (CGE).<\/p>\n<p>A avalia\u00e7\u00e3o \u00e9 realizada a partir das vari\u00e1veis definidas na Portaria CGE n\u00ba. 97\/2020, e os resultados s\u00e3o obtidos com a an\u00e1lise e consolida\u00e7\u00e3o dos dados extra\u00eddos da plataforma Cear\u00e1 Transparente, Relat\u00f3rios anuais das Ouvidorias Setoriais e dos Relat\u00f3rios de Visitas T\u00e9cnicas (virtuais) \u00e0s Ouvidorias Setoriais.<\/p>\n<p>As vari\u00e1veis avaliadas s\u00e3o: Resolubilidade das manifesta\u00e7\u00f5es (0 a 2,5 pontos); Boas Pr\u00e1ticas de Ouvidoria\/Controle Social (0 a 2,0 pontos); \u00cdndice de Satisfa\u00e7\u00e3o dos Usu\u00e1rios com a Ouvidoria (0 a 2,0 pontos); Relat\u00f3rio da Ouvidoria Setorial (0 a 1,5 pontos); Participa\u00e7\u00e3o nas Reuni\u00f5es da Rede de Fomento ao Controle Social (0 a 1ponto) e Identifica\u00e7\u00e3o Visual e Divulga\u00e7\u00e3o dos Contatos da Ouvidoria (0 a 1 ponto).<\/p>\n<p>O Issec somou 8,040 pontos finais na tabela Resultado Final das Ouvidorias Setoriais \u2013 Tipo 3 (de 301 a 1.000 manifesta\u00e7\u00f5es recebidas durante o exerc\u00edcio), atr\u00e1s apenas da Ag\u00eancia Reguladora do Estado do Cear\u00e1 (Arce).<\/p>\n<p>O Issec parabeniza e enaltece o trabalho realizado pelo setor de Ouvidoria, atrav\u00e9s das servidoras Socorro Rufina e Fernanda Chagas.<\/p>\n<p>Clique <a href=\"https:\/\/www.cge.ce.gov.br\/2023\/05\/19\/cge-divulga-resultado-da-avaliacao-de-desempenho-das-ouvidorias-2022\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a> para acessar o Resultado Final.<\/p>\n<p>Assessoria de Comunica\u00e7\u00e3o<br \/>\nInstituto de Sa\u00fade dos Servidores do Estado do Cear\u00e1 &#8211; Issec<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Instituto de Sa\u00fade dos Servidores do Estado do Cear\u00e1 (Issec) ocupa o 2\u00ba lugar na classifica\u00e7\u00e3o do Relat\u00f3rio Final da Avalia\u00e7\u00e3o de Desempenho das Ouvidorias Setoriais no ano de 2022, realizado pela Controladoria Geral do Estado (CGE). A avalia\u00e7\u00e3o \u00e9 realizada a partir das vari\u00e1veis definidas na Portaria CGE n\u00ba. 97\/2020, e os resultados [&hellip;]<\/p>\n","protected":false},"author":556,"featured_media":3079,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[13,8],"tags":[],"class_list":["post-3077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lista-de-noticias","category-sessao-de-noticias"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>O Issec ocupa o 2\u00ba lugar na Avalia\u00e7\u00e3o de Desempenho das Ouvidorias 2022 - ISSEC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/issec\/2023\/05\/22\/o-issec-ocupa-o-2o-lugar-na-avaliacao-de-desempenho-das-ouvidorias-2022\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O Issec ocupa o 2\u00ba lugar na Avalia\u00e7\u00e3o de Desempenho das Ouvidorias 2022 - ISSEC\" \/>\n<meta property=\"og:description\" content=\"O Instituto de Sa\u00fade dos Servidores do Estado do Cear\u00e1 (Issec) ocupa o 2\u00ba lugar na classifica\u00e7\u00e3o do Relat\u00f3rio Final da Avalia\u00e7\u00e3o de Desempenho das Ouvidorias Setoriais no ano de 2022, realizado pela Controladoria Geral do Estado (CGE). 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