{"id":876,"date":"2018-02-02T10:22:49","date_gmt":"2018-02-02T13:22:49","guid":{"rendered":"http:\/\/www.pefoce.ce.gov.br\/?page_id=876"},"modified":"2023-04-11T12:59:53","modified_gmt":"2023-04-11T15:59:53","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/www.ce.gov.br\/pefoce\/ouvidoria\/","title":{"rendered":"Ouvidoria e Carta de Servi\u00e7os"},"content":{"rendered":"<div id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11\" class=\"cegov-politicas-incentivo cegov-vertical-tabs\"><div class=\"cegov-vt-wrapper\"><div class=\"cegov-vt-list\"><ul class=\"cegov-vt-menu\" role=\"tablist\"><li><button id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-1\" class=\"cegov-vt-aba is-active\" role=\"tab\" aria-controls=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-1\" aria-selected=\"true\" tabindex=\"0\" data-target=\"#cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-1\"><span class=\"cegov-vt-aba-label\">Pol\u00edtica<\/span><\/button><\/li><li><button id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-2\" class=\"cegov-vt-aba\" role=\"tab\" aria-controls=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-2\" aria-selected=\"false\" tabindex=\"-1\" data-target=\"#cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-2\"><span class=\"cegov-vt-aba-label\">Acesso<\/span><\/button><\/li><li><button id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-3\" class=\"cegov-vt-aba\" role=\"tab\" aria-controls=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-3\" aria-selected=\"false\" tabindex=\"-1\" data-target=\"#cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-3\"><span class=\"cegov-vt-aba-label\">155<\/span><\/button><\/li><li><button id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-4\" class=\"cegov-vt-aba\" role=\"tab\" aria-controls=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-4\" aria-selected=\"false\" tabindex=\"-1\" data-target=\"#cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-4\"><span class=\"cegov-vt-aba-label\">CT<\/span><\/button><\/li><li><button id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-5\" class=\"cegov-vt-aba\" role=\"tab\" aria-controls=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-5\" aria-selected=\"false\" tabindex=\"-1\" data-target=\"#cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-5\"><span class=\"cegov-vt-aba-label\">Web<\/span><\/button><\/li><li><button id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-6\" class=\"cegov-vt-aba\" role=\"tab\" aria-controls=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-6\" aria-selected=\"false\" tabindex=\"-1\" data-target=\"#cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-6\"><span class=\"cegov-vt-aba-label\">Localiza\u00e7\u00e3o<\/span><\/button><\/li><\/ul><\/div><div class=\"cegov-vt-panels\"><div id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-1\" class=\"cegov-vt-panel is-active\" role=\"tabpanel\" aria-labelledby=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-1\" aria-hidden=\"false\"><h2>Conhe\u00e7a a Ouvidoria do Governo<\/h2><p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-899 alignleft\" src=\"https:\/\/www.pefoce.ce.gov.br\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-ce-600x519.jpg\" alt=\"\" width=\"266\" height=\"230\" srcset=\"https:\/\/www.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-ce-600x519.jpg 600w, https:\/\/www.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-ce-768x664.jpg 768w, https:\/\/www.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-ce-1200x1037.jpg 1200w, https:\/\/www.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-ce.jpg 1225w\" sizes=\"auto, (max-width: 266px) 100vw, 266px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify\">A Pol\u00edtica de Ouvidoria do Estado do Cear\u00e1 visa fomentar a participa\u00e7\u00e3o da sociedade e o exerc\u00edcio do controle social, assegurando o direito \u00e0 cidadania e \u00e0 transpar\u00eancia dos servi\u00e7os prestados pelo Poder Executivo Estadual, com atua\u00e7\u00e3o \u00e9tica, equ\u00e2nime e isenta, por meio da escuta imparcial das partes envolvidas, preservando o direito de livre express\u00e3o e julgamento do cidad\u00e3o.<\/li>\n<\/ul>\n<ul style=\"text-align: justify\">\n<li>Nesse sentido, a Ouvidoria atua como canal de intermedia\u00e7\u00e3o do processo de participa\u00e7\u00e3o popular, possibilitando ao cidad\u00e3o contribuir com a implementa\u00e7\u00e3o das pol\u00edticas p\u00fablicas e a avalia\u00e7\u00e3o dos servi\u00e7os prestados.<\/li>\n<\/ul>\n<ul style=\"text-align: justify\">\n<li>A Rede de Ouvidorias \u00e9 composta pelas Ouvidorias Setoriais dos \u00f3rg\u00e3os e entidades do Poder Executivo Estadual, a quem cabe atuar na apura\u00e7\u00e3o e resposta das manifesta\u00e7\u00f5es apresentadas pelo cidad\u00e3o. \u00c9 pautada nos princ\u00edpios da horizontalidade e descentraliza\u00e7\u00e3o dos processos, exercendo a fun\u00e7\u00e3o de intermediadora dos cidad\u00e3os junto \u00e0s institui\u00e7\u00f5es em que atuam, viabilizando um canal de comunica\u00e7\u00e3o.<\/li>\n<\/ul>\n<ul>\n<li style=\"text-align: justify\">A Rede de Ouvidorias do Estado do Cear\u00e1 \u00e9 composta por 66 Ouvidorias Setoriais, distribu\u00eddas em cada \u00f3rg\u00e3o ou entidade do Governo do Estado. Al\u00e9m disso, disp\u00f5e ainda da rede interna regulamentada da Secretaria da Sa\u00fade &#8211; Sesa com 55 ouvidorias distribu\u00eddas nas unidades assistenciais de sa\u00fade, nas Coordenadorias Regionais de Sa\u00fade (integrantes da estrutura organizacional da Sesa), nas unidades assistenciais de sa\u00fade qualificadas como organiza\u00e7\u00e3o social e nas unidades assistenciais de sa\u00fade dos cons\u00f3rcios p\u00fablicos.<\/li>\n<\/ul>\n<\/div><div id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-2\" class=\"cegov-vt-panel\" role=\"tabpanel\" aria-labelledby=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-2\" aria-hidden=\"true\"><h2>Canais de Acesso pelo Cidad\u00e3o<\/h2><ul>\n<li style=\"text-align: justify\">A Controladoria e Ouvidoria Geral do Estado &#8211; CGE disponibiliza canais gratuitos de atendimento ao cidad\u00e3o, voltados ao exerc\u00edcio do controle social e ao fomento das pol\u00edticas p\u00fablicas, colocando \u00e0 disposi\u00e7\u00e3o recursos telef\u00f4nicos, da rede mundial de computadores e atendimento presencial, de modo a viabilizar com celeridade a recep\u00e7\u00e3o e o registro das manifesta\u00e7\u00f5es apresentadas, tais como: sugest\u00f5es, elogios, reclama\u00e7\u00f5es, cr\u00edticas, den\u00fancias, solicita\u00e7\u00f5es de servi\u00e7os e informa\u00e7\u00f5es pertinentes ao Poder Executivo Estadual.<\/li>\n<\/ul>\n<\/div><div id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-3\" class=\"cegov-vt-panel\" role=\"tabpanel\" aria-labelledby=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-3\" aria-hidden=\"true\"><h2>Central de Atendimento Telef\u00f4nico da Ouvidoria Geral do Estado<\/h2><p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-896 alignleft\" src=\"https:\/\/www.pefoce.ce.gov.br\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-155-ce-600x575.jpg\" alt=\"\" width=\"240\" height=\"230\" srcset=\"https:\/\/www.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-155-ce-600x575.jpg 600w, https:\/\/www.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-155-ce-768x736.jpg 768w, https:\/\/www.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-155-ce.jpg 1000w\" sizes=\"auto, (max-width: 240px) 100vw, 240px\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify\">O atendimento telef\u00f4nico, por meio do n\u00famero 155, \u00e9 feito pela Central de Atendimento da Ouvidoria, criada em janeiro de 2008, situada na cidade de Canind\u00e9. Constitui-se em um dos principais canais receptores e porta de entrada das demandas de ouvidoria de todo o Estado e vem permitindo a universaliza\u00e7\u00e3o dos servi\u00e7os prestados pela Ouvidoria do Estado do Cear\u00e1.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify\"><span style=\"vertical-align: inherit\"><span style=\"vertical-align: inherit\">Hor\u00e1rio de Atendimento: de segunda \u00e0 sexta-feira, das 7h \u00e0s 20 horas <\/span><\/span><br \/>\n<span style=\"vertical-align: inherit\"><span style=\"vertical-align: inherit\">Telefone: 155 (liga\u00e7\u00e3o gratuita) <\/span><\/span><br \/>\n<span style=\"vertical-align: inherit\"><span style=\"vertical-align: inherit\">Endere\u00e7o: Rua Raimundo Alconforado,N\u00ba 777, bloco B, Bairro Alto Guaramiranga \/ Cep 62700-000 Canind\u00e9-CE<\/span><\/span><\/li>\n<\/ul>\n<\/div><div id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-4\" class=\"cegov-vt-panel\" role=\"tabpanel\" aria-labelledby=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-4\" aria-hidden=\"true\"><h2>Sistema de Ouvidoria<\/h2><p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify\">Institu\u00eddo pelo Decreto n\u00ba. 33.485\/2020, o CT \u00e9 uma ferramenta informatizada desenvolvida para otimizar o atendimento das manifesta\u00e7\u00f5es dos cidad\u00e3os encaminhadas \u00e0 Ouvidoria, compreendendo o registro, o tratamento e o retorno ao cidad\u00e3o.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"text-align: justify\">\n<li>A utiliza\u00e7\u00e3o da ferramenta apresenta as seguintes vantagens: permite dar encaminhamento imediato da manifesta\u00e7\u00e3o \u00e0 Ouvidoria do \u00f3rg\u00e3o competente; facilita o cadastro dos dados; possui recurso de inclus\u00e3o de anexos na manifesta\u00e7\u00e3o; apresenta a localiza\u00e7\u00e3o das ouvidorias setoriais por meio da ferramenta GoogleMaps; possibilita o acompanhamento de todo o andamento da manifesta\u00e7\u00e3o, al\u00e9m de permitir a complementa\u00e7\u00e3o de informa\u00e7\u00f5es na manifesta\u00e7\u00e3o.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"text-align: justify\">\n<li>O CT tamb\u00e9m contempla o m\u00f3dulo do Sistema de Informa\u00e7\u00e3o ao Cidad\u00e3o &#8211; SIC utilizado para o registro e o atendimento das solicita\u00e7\u00f5es de informa\u00e7\u00e3o, com recursos e procedimentos em conformidade com a Lei de Acesso \u00e0 Informa\u00e7\u00e3o.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"text-align: justify\">\n<li style=\"text-align: justify\">No endere\u00e7o eletr\u00f4nico\u00a0<a title=\"Sistema de Ouvidoria - SOU\" href=\"https:\/\/sou.cge.ce.gov.br\/inicialPublico.seam\" target=\"_blank\" rel=\"noopener noreferrer\">www.ouvidoria.ce.gov.br<\/a> o cidad\u00e3o acessa a Plataforma Cear\u00e1 Transparente \u2013 CT para registrar sua manifesta\u00e7\u00e3o.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul style=\"text-align: justify\">\n<li><a title=\"Sistema de Ouvidoria - SOU\" href=\"https:\/\/www.ouvidoria.ce.gov.br\/\" target=\"_blank\" rel=\"noopener noreferrer\">Clique Aqui (Plataforma Cear\u00e1 Transparente &#8211; CT)<\/a> para registrar elogios, sugest\u00f5es, solicita\u00e7\u00f5es de servi\u00e7o, cr\u00edticas, reclama\u00e7\u00f5es e den\u00fancia referentes aos servi\u00e7os prestados pelo Governo do Estado.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify\">\n<table class=\"mceItemTable\" border=\"0\">\n<tbody>\n<tr>\n<td><a href=\"https:\/\/www.sspds.ce.gov.br\/file_bd?sql=FILE_DOWNLOAD_FIELD_ARQUIVO_DOWNLOAD&amp;parametros=4734&amp;extFile=PDF\">Como registrar manifesta\u00e7\u00e3o<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<\/ul>\n<\/div><div id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-5\" class=\"cegov-vt-panel\" role=\"tabpanel\" aria-labelledby=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-5\" aria-hidden=\"true\"><h2>Redes Sociais (Facebook e Twitter) e E-mail<\/h2><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-898 alignleft\" src=\"https:\/\/www.pefoce.ce.gov.br\/wp-content\/uploads\/sites\/57\/2018\/02\/logo-ouvidoria-rede-ouvidories.jpg\" alt=\"\" width=\"200\" height=\"98\" \/><\/p>\n<ul>\n<li style=\"text-align: justify\">O Governo do Estado do Cear\u00e1, por meio da Controladoria e Ouvidoria Geral do Estado &#8211; CGE, disponibiliza na internet mais dois canais de atendimento para os cidad\u00e3os que necessitam fazer contato com a Ouvidoria. Seguindo uma tend\u00eancia mundial, o Estado tamb\u00e9m atende sua popula\u00e7\u00e3o atrav\u00e9s do microblog Twitter (@OuvidoriaCeara) e do Facebook da Ouvidoria Geral do Governo do Estado do Cear\u00e1.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify\">Os canais de atendimento nas redes sociais seguem os procedimentos e as regulamenta\u00e7\u00f5es j\u00e1 existentes para as demais vias de acesso \u00e0 Ouvidoria. As demandas dos cidad\u00e3os que forem recebidas atrav\u00e9s do Twitter ou Facebook ser\u00e3o cadastradas por t\u00e9cnicos da CGE no Plataforma Cear\u00e1 Transparente &#8211; CT, de onde ser\u00e3o encaminhadas para os \u00f3rg\u00e3os e entidades do governo respons\u00e1veis pelo assunto em quest\u00e3o.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><a title=\"Facebook - Ouvidoria\" href=\"https:\/\/www.facebook.com\/ouvidoriaceara\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a><\/li>\n<li><a title=\"Twitter - Ouvidoria\" href=\"https:\/\/twitter.com\/@OuvidoriaCeara\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a><\/li>\n<li><a href=\"mailto:ouvidoria@pefoce.ce.gov.br\">ouvidoria@pefoce.ce.gov.br<\/a><\/li>\n<\/ul>\n<\/div><div id=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-panel-6\" class=\"cegov-vt-panel\" role=\"tabpanel\" aria-labelledby=\"cegov-vt-9f96173a-eefd-404b-ba08-35db61de1d11-tab-6\" aria-hidden=\"true\"><h2>Atendimento Presencial<\/h2><ul>\n<li style=\"text-align: justify\">Al\u00e9m dos canais anteriormente mencionados, a\u00a0Per\u00edcia Forense do Estado do Cear\u00e1 (Pefoce) disponibiliza aos cidad\u00e3os o atendimento presencial ou por correspond\u00eancia.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>O atendimento presencial pode ser buscado na sede do \u00f3rg\u00e3o ou em qualquer Ouvidoria Setorial do Poder Executivo Estadual.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify\"><a title=\"Rela\u00e7\u00e3o de Ouvidores do Estado do Cear\u00e1\" href=\"https:\/\/www.cge.ce.gov.br\/index.php\/ouvidoria\/rede-de-ouvidorias\/rede-de-ouvidorias\" target=\"_blank\" rel=\"noopener\">Clique aqui<\/a> e visualize o endere\u00e7o das Ouvidorias Setoriais do Poder Executivo Estadual<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp;<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-876","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria e Carta de Servi\u00e7os - PEFOCE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria e Carta de Servi\u00e7os - PEFOCE\" \/>\n<meta property=\"og:description\" content=\"&nbsp; &nbsp;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/\" \/>\n<meta property=\"og:site_name\" content=\"PEFOCE\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-11T15:59:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/ouvidoria\\\/\",\"url\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/ouvidoria\\\/\",\"name\":\"Ouvidoria e Carta de Servi\u00e7os - PEFOCE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/#website\"},\"datePublished\":\"2018-02-02T13:22:49+00:00\",\"dateModified\":\"2023-04-11T15:59:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/ouvidoria\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/ouvidoria\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/ouvidoria\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ouvidoria e Carta de Servi\u00e7os\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/#website\",\"url\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/\",\"name\":\"Per\u00edcia Forense\",\"description\":\"Portal PEFOCE\",\"publisher\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/#organization\",\"name\":\"Per\u00edcia Forense\",\"url\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/wp-content\\\/uploads\\\/sites\\\/28\\\/2018\\\/04\\\/pefoce-clara.png\",\"contentUrl\":\"http:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/wp-content\\\/uploads\\\/sites\\\/28\\\/2018\\\/04\\\/pefoce-clara.png\",\"width\":559,\"height\":106,\"caption\":\"Per\u00edcia Forense\"},\"image\":{\"@id\":\"https:\\\/\\\/ww16.ce.gov.br\\\/pefoce\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ouvidoria e Carta de Servi\u00e7os - PEFOCE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/","og_locale":"pt_BR","og_type":"article","og_title":"Ouvidoria e Carta de Servi\u00e7os - PEFOCE","og_description":"&nbsp; &nbsp;","og_url":"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/","og_site_name":"PEFOCE","article_modified_time":"2023-04-11T15:59:53+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/","url":"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/","name":"Ouvidoria e Carta de Servi\u00e7os - PEFOCE","isPartOf":{"@id":"https:\/\/ww16.ce.gov.br\/pefoce\/#website"},"datePublished":"2018-02-02T13:22:49+00:00","dateModified":"2023-04-11T15:59:53+00:00","breadcrumb":{"@id":"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ww16.ce.gov.br\/pefoce\/ouvidoria\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/ww16.ce.gov.br\/pefoce\/"},{"@type":"ListItem","position":2,"name":"Ouvidoria e Carta de Servi\u00e7os"}]},{"@type":"WebSite","@id":"https:\/\/ww16.ce.gov.br\/pefoce\/#website","url":"https:\/\/ww16.ce.gov.br\/pefoce\/","name":"Per\u00edcia Forense","description":"Portal PEFOCE","publisher":{"@id":"https:\/\/ww16.ce.gov.br\/pefoce\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ww16.ce.gov.br\/pefoce\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/ww16.ce.gov.br\/pefoce\/#organization","name":"Per\u00edcia Forense","url":"https:\/\/ww16.ce.gov.br\/pefoce\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/ww16.ce.gov.br\/pefoce\/#\/schema\/logo\/image\/","url":"http:\/\/ww16.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/28\/2018\/04\/pefoce-clara.png","contentUrl":"http:\/\/ww16.ce.gov.br\/pefoce\/wp-content\/uploads\/sites\/28\/2018\/04\/pefoce-clara.png","width":559,"height":106,"caption":"Per\u00edcia Forense"},"image":{"@id":"https:\/\/ww16.ce.gov.br\/pefoce\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/pages\/876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/comments?post=876"}],"version-history":[{"count":21,"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/pages\/876\/revisions"}],"predecessor-version":[{"id":74358,"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/pages\/876\/revisions\/74358"}],"wp:attachment":[{"href":"https:\/\/www.ce.gov.br\/pefoce\/wp-json\/wp\/v2\/media?parent=876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}