{"id":927,"date":"2026-01-06T15:14:15","date_gmt":"2026-01-06T18:14:15","guid":{"rendered":"http:\/\/www.ce.gov.br\/proconceara\/?page_id=927"},"modified":"2026-01-07T10:34:47","modified_gmt":"2026-01-07T13:34:47","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/www.ce.gov.br\/proconceara\/perguntas-frequentes\/","title":{"rendered":"PERGUNTAS FREQUENTES"},"content":{"rendered":"<section class=\"no-background\">\n<div class=\"\">\n<div class=\"temas-servicos\">\n<section class=\" servico-temas servico-tema-\">\n<div class=\"dt-12\">\n<ul class=\"ListaEst col2 -Laranja\">\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/nossos-servicos\/\"><strong>Nossos Servi\u00e7os<\/strong> <\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/cdc\/\"><strong>C\u00f3digo de Defesa do Consumidor<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/propaganda-publicidade-enganosa-e-abusiva\/\"><b>Propaganda e Publicidade Enganosa a Abusiva<\/b><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/vicios-e-garantias\/\"><strong>V\u00edcios e Garantias<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/energia-eletrica\/\"><strong>Energia El\u00e9trica<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/agua-esgoto\/\"><strong> \u00c1gua e Esgoto <\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/cartao-de-credito\/\"><strong> Cart\u00e3o de Cr\u00e9dito<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/emprestimo-consignado\/\"><strong> Empr\u00e9stimo Consignado <\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/bancos\/\"><strong> Bancos e Institui\u00e7\u00f5es Financeiras <\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/compras-online\/\"><strong> Compras Online <\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/compras-em-lojas-fisicas\/\"><strong> Compras em Lojas F\u00edsicas <\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/servicos-assistencia-tecnica\/\"><strong> Servi\u00e7os de Assist\u00eancia T\u00e9cnica<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/telefonia\/\"><strong> Telefonia<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/servicos-de-transporte-e-turisticos\/\"><strong> Servi\u00e7os de Transporte e Tur\u00edsticos <\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/educacao\/\"><strong> Educa\u00e7\u00e3o<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/saude\/\"><strong> Sa\u00fade <\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/golpes\/\"><strong>Golpes Online e Fraudes Digitais<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.ce.gov.br\/proconceara\/praticas-abusivas\/\"><strong> Pr\u00e1ticas Abusivas e Conduta Irregulares<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<section class=\"no-background\"><\/section>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Nossos Servi\u00e7os C\u00f3digo de Defesa do Consumidor Propaganda e Publicidade Enganosa a Abusiva V\u00edcios e Garantias Energia El\u00e9trica \u00c1gua e Esgoto Cart\u00e3o de Cr\u00e9dito Empr\u00e9stimo Consignado Bancos e Institui\u00e7\u00f5es Financeiras Compras Online Compras em Lojas F\u00edsicas Servi\u00e7os de Assist\u00eancia T\u00e9cnica Telefonia Servi\u00e7os de Transporte e Tur\u00edsticos Educa\u00e7\u00e3o Sa\u00fade Golpes Online e Fraudes Digitais Pr\u00e1ticas Abusivas [&hellip;]<\/p>\n","protected":false},"author":967,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-927","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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