{"id":81883,"date":"2026-01-22T15:10:20","date_gmt":"2026-01-22T18:10:20","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/sap\/?page_id=81883"},"modified":"2026-01-23T14:08:02","modified_gmt":"2026-01-23T17:08:02","slug":"relatorios-gerenciais","status":"publish","type":"page","link":"https:\/\/www.ce.gov.br\/sap\/relatorios-gerenciais\/","title":{"rendered":"Relat\u00f3rios Gerenciais"},"content":{"rendered":"<p><em>Em conformidade com o Decreto n\u00ba. 33.485\/2020, as Ouvidorias Setoriais do Poder Executivo Estadual apresentam relat\u00f3rios abordando um panorama geral dos resultados das suas atividades no \u00e2mbito do Sistema Estadual de Ouvidoria. Funcionando como instrumento de gest\u00e3o, as ouvidorias apresentam sugest\u00f5es e recomenda\u00e7\u00f5es, contribuindo para uma gest\u00e3o \u00e9tica e transparente e para oferta dos servi\u00e7os p\u00fablicos com qualidade, como forma de retroalimentar o processo de gest\u00e3o e decis\u00e3o governamental. Nesse sentido, a Controladoria e Ouvidoria Geral do Estado e a Rede de Ouvidorias disponibilizam nos s\u00edtios institucionais os relat\u00f3rios gerenciais com a s\u00edntese do trabalho realizado pelas ouvidorias.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>RELAT\u00d3RIOS SEMESTRAIS<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2025\/07\/Infografico-de-dados-Semestral-JAN-A-JUN-2025.pdf\">Relat\u00f3rio de Ouvidoria Jan\/Jun 2025<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>RELAT\u00d3RIOS ANUAIS<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2025\/02\/Relatorio-de-Gestao-de-Ouvidoria-_2024-PDF.pdf\">Relat\u00f3rio de Ouvidoria 2024<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2024\/02\/RELATORIO-DEOUVIDORIA-EXERCICIO-2023.pdf\">Relat\u00f3rio de Ouvidoria 2023<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2023\/03\/RELATORIO-DE-OUVIDORIA-2022-PARA-ENVIO.pdf\">Relat\u00f3rio de Ouvidoria 2022<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2022\/02\/Relatorio-de-Gestao-de-Ouvidoria-_2021.pdf\">Relat\u00f3rio de Ouvidoria 2021<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2021\/02\/Relatorio-de-Gestao-de-Ouvidoria-_2020.pdf\">Relat\u00f3rio de Ouvidoria 2020<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2020\/03\/Relat\u00f3rio-de-Ouvidoria-2019-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Relat\u00f3rio de Ouvidoria 2019<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2019\/07\/Relat\u00f3rio-de-Ouvidoria-2018.pdf\">Relat\u00f3rio de Ouvidoria 2018<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2019\/01\/Relat\u00f3rio-2017_.pdf\">Relat\u00f3rio de Ouvidoria 2017<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2019\/01\/Relat\u00f3rio-2016_.pdf\">Relat\u00f3rio de Ouvidoria 2016<\/a><\/li>\n<li><a href=\"https:\/\/ww16.ce.gov.br\/sap\/wp-content\/uploads\/sites\/51\/2022\/11\/SEJUS-2015.pdf\">Relat\u00f3rio de Ouvidoria 2015<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 class=\"titulo TitLight\" style=\"color: #fc6836\"><strong>Ouvidoria Setorial<\/strong><\/h2>\n<div class=\"Card Informativo BgBranco\">\n<p><strong>Ouvidora<\/strong>: D\u00e9bora Reb\u00ealo<\/p>\n<p><strong>Telefone:<\/strong> (85) 2018.2965<br \/>\n<strong>E-mail:<\/strong> debora.rebelo@sap.ce.gov.br<\/p>\n<p><strong>E-mail:<\/strong> ouvidoria@sap.ce.gov.br<\/p>\n<p><strong>Endere\u00e7o:<\/strong> Rua Tenente Ben\u00e9volo, n\u00ba.1055, Meireles \u2013 Fortaleza\/CE<\/p>\n<p><strong>Hor\u00e1rio de Atendimento:<\/strong> 08h \u00e0s 12h e de 13h \u00e0s 17h.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Em conformidade com o Decreto n\u00ba. 33.485\/2020, as Ouvidorias Setoriais do Poder Executivo Estadual apresentam relat\u00f3rios abordando um panorama geral dos resultados das suas atividades no \u00e2mbito do Sistema Estadual de Ouvidoria. Funcionando como instrumento de gest\u00e3o, as ouvidorias apresentam sugest\u00f5es e recomenda\u00e7\u00f5es, contribuindo para uma gest\u00e3o \u00e9tica e transparente e para oferta dos servi\u00e7os [&hellip;]<\/p>\n","protected":false},"author":673,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-81883","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Relat\u00f3rios Gerenciais - SAP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/sap\/relatorios-gerenciais\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Relat\u00f3rios Gerenciais - SAP\" \/>\n<meta property=\"og:description\" content=\"Em conformidade com o Decreto n\u00ba. 33.485\/2020, as Ouvidorias Setoriais do Poder Executivo Estadual apresentam relat\u00f3rios abordando um panorama geral dos resultados das suas atividades no \u00e2mbito do Sistema Estadual de Ouvidoria. 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