{"id":67768,"date":"2018-11-30T09:34:53","date_gmt":"2018-11-30T12:34:53","guid":{"rendered":"https:\/\/www.sejus.ce.gov.br\/?p=67768"},"modified":"2018-11-30T09:34:53","modified_gmt":"2018-11-30T12:34:53","slug":"vapt-vupt-contara-com-servico-de-whatsapp-para-atendimento-a-populacao","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/sap\/2018\/11\/30\/vapt-vupt-contara-com-servico-de-whatsapp-para-atendimento-a-populacao\/","title":{"rendered":"Vapt Vupt contar\u00e1 com servi\u00e7o de Whatsapp para atendimento \u00e0 popula\u00e7\u00e3o"},"content":{"rendered":"<p>A partir da pr\u00f3xima segunda-feira, dia 3 de dezembro, as unidades do Vapt Vupt no Cear\u00e1 contam com mais uma forma de atendimento ao cidad\u00e3o que procura servi\u00e7os como emiss\u00e3o de documento de identidade ou carteira de trabalho. \u00c9 o Smartzap, ferramenta corporativa dispon\u00edvel na plataforma WhatsApp. Al\u00e9m de RG e CTPS, o app tamb\u00e9m informar\u00e1 sobre emiss\u00e3o de CPF e Carteira Nacional de Habilita\u00e7\u00e3o (CNH).<\/p>\n<p>&nbsp;<\/p>\n<p>Ao adicionar o n\u00famero (85) 98948-8600 na plataforma WhatsApp, as pessoas poder\u00e3o pedir informa\u00e7\u00f5es sobre documenta\u00e7\u00e3o necess\u00e1ria para cada atendimento, sobre agendamento e pagamento de taxas. A ferramenta ser\u00e1 totalmente automatizada, com respostas padr\u00e3o para cada tipo de pergunta e informa\u00e7\u00e3o.<\/p>\n<p>&nbsp;<\/p>\n<p>Para Tadeu Lustosa, coordenador de Cidadania da Sejus, facilitar\u00e1 e tirar\u00e1 d\u00favidas sobre qualquer unidade Vapt Vupt. \u201c\u00c9 uma ferramenta de simples utiliza\u00e7\u00e3o, que facilita a vida do cidad\u00e3o que precisa de informa\u00e7\u00f5es sobre os nossos principais servi\u00e7os. Inclusive por ser numa plataforma t\u00e3o popular quanto o WhatsApp\u201d, explica o coordenador. \u201cNosso objetivo \u00e9 reduzir a necessidade do usu\u00e1rio ir \u00e0s unidades em busca de informa\u00e7\u00f5es\u201d, pontua.<\/p>\n<p>&nbsp;<\/p>\n<p>Inicialmente, a ferramenta disponibiliza informa\u00e7\u00f5es referentes \u00e0s d\u00favidas mais freq\u00fcentes dos usu\u00e1rios. A ideia, entretanto, \u00e9 ampliar essa gama de informa\u00e7\u00f5es \u00e0 medida que novas d\u00favidas sejam identificadas.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A partir da pr\u00f3xima segunda-feira, dia 3 de dezembro, as unidades do Vapt Vupt no Cear\u00e1 contam com mais uma forma de atendimento ao cidad\u00e3o que procura servi\u00e7os como emiss\u00e3o de documento de identidade ou carteira de trabalho. \u00c9 o Smartzap, ferramenta corporativa dispon\u00edvel na plataforma WhatsApp. Al\u00e9m de RG e CTPS, o app tamb\u00e9m [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":67769,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-67768","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cidadania"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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