{"id":79357,"date":"2023-01-05T15:50:31","date_gmt":"2023-01-05T18:50:31","guid":{"rendered":"https:\/\/www.sedet.ce.gov.br\/?p=79357"},"modified":"2023-01-05T15:50:31","modified_gmt":"2023-01-05T18:50:31","slug":"programa-ceara-credi-inicia-operacao-da-atendente-virtual-ceica","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/sde\/2023\/01\/05\/programa-ceara-credi-inicia-operacao-da-atendente-virtual-ceica\/","title":{"rendered":"Programa Cear\u00e1 Credi inicia opera\u00e7\u00e3o da atendente virtual Cei\u00e7a"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13333 size-full\" src=\"https:\/\/www.adece.ce.gov.br\/wp-content\/uploads\/sites\/98\/2023\/01\/05.01.2023.png\" alt=\"\" width=\"706\" height=\"695\" \/><\/p>\n<p style=\"text-align: justify\">Com o objetivo de disponibilizar um canal de comunica\u00e7\u00e3o direto e eficiente com os clientes, o Programa de Microcr\u00e9dito Produtivo do Governo do Cear\u00e1 (Cear\u00e1 Credi) inicia, nesta quinta-feira (04), a opera\u00e7\u00e3o da atendente virtual: Cei\u00e7a. A ferramenta faz parte da nova Central de Atendimento ao Cliente do programa e funcionar\u00e1 por meio do aplicativo de mensagens WhatsApp pelo n\u00famero: (85) 3108.2697.<\/p>\n<p style=\"text-align: justify\">Atualmente, o Cear\u00e1 Credi registra uma m\u00e9dia de 150 intera\u00e7\u00f5es por dia. O novo canal foi desenvolvido a partir da cataloga\u00e7\u00e3o das principais d\u00favidas apresentadas pelos clientes e vai disponibilizar informa\u00e7\u00f5es sobre orienta\u00e7\u00f5es cadastrais, status do atendimento, atualiza\u00e7\u00e3o de cadastro, solicita\u00e7\u00e3o de boletos, renova\u00e7\u00e3o de cr\u00e9dito, entre outros servi\u00e7os. O atendimento funcionar\u00e1 no formato h\u00edbrido, com intera\u00e7\u00f5es feitas por meio da Cei\u00e7a (bot) e um chat com assistentes administrativos do Cear\u00e1 Credi.<\/p>\n<p style=\"text-align: justify\"><strong>Sobre o programa<\/strong><\/p>\n<p style=\"text-align: justify\">O Programa de Microcr\u00e9dito Produtivo (Cear\u00e1 Credi) \u00e9 uma iniciativa do Governo do Cear\u00e1 que visa ampliar oportunidades de trabalho e renda para microempreendedores, trabalhadores aut\u00f4nomos, formais e informais, e agricultores familiares, por meio da disponibiliza\u00e7\u00e3o de cr\u00e9dito produtivo orientado, capacita\u00e7\u00e3o empreendedora e educa\u00e7\u00e3o financeira. Lan\u00e7ado em abril de 2021, o programa \u00e9 operacionalizado pela Ag\u00eancia de Desenvolvimento do Estado do Cear\u00e1 (Adece) em parceria com o Instituto de Desenvolvimento do Trabalho (IDT) e foca na inclus\u00e3o produtiva e financeira da camada mais vulner\u00e1vel da popula\u00e7\u00e3o cearense.<\/p>\n<p style=\"text-align: justify\">O programa j\u00e1 liberou mais de R$ 120 milh\u00f5es em cr\u00e9ditos contratados. Desde a sua cria\u00e7\u00e3o, cerca de 75 mil pessoas foram atendidas pelo programa e aproximadamente 46 mil pequenos neg\u00f3cios foram financiados no Estado.<\/p>\n<p style=\"text-align: justify\">Uma das principais caracter\u00edsticas do programa \u00e9 a inclus\u00e3o produtiva e financeira de mulheres e de pessoas em situa\u00e7\u00e3o de vulnerabilidade no Estado. Atualmente, 50% do p\u00fablico feminino que acessou o cr\u00e9dito por meio do programa s\u00e3o chefes de fam\u00edlia. Tamb\u00e9m foram financiados empr\u00e9stimos para Pessoas com Defici\u00eancia (PCD), mulheres v\u00edtimas de viol\u00eancia e egressos do Sistema Prisional.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Com o objetivo de disponibilizar um canal de comunica\u00e7\u00e3o direto e eficiente com os clientes, o Programa de Microcr\u00e9dito Produtivo do Governo do Cear\u00e1 (Cear\u00e1 Credi) inicia, nesta quinta-feira (04), a opera\u00e7\u00e3o da atendente virtual: Cei\u00e7a. A ferramenta faz parte da nova Central de Atendimento ao Cliente do programa e funcionar\u00e1 por meio do aplicativo [&hellip;]<\/p>\n","protected":false},"author":887,"featured_media":79359,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1277],"tags":[45,1230,461,980],"class_list":["post-79357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ceara-credi","tag-adece","tag-ceara-credi","tag-empreendedorismo","tag-microcredito"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Programa Cear\u00e1 Credi inicia opera\u00e7\u00e3o da atendente virtual Cei\u00e7a - Secretaria do Desenvolvimento Econ\u00f4mico<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/sde\/2023\/01\/05\/programa-ceara-credi-inicia-operacao-da-atendente-virtual-ceica\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Programa Cear\u00e1 Credi inicia opera\u00e7\u00e3o da atendente virtual Cei\u00e7a - Secretaria do Desenvolvimento Econ\u00f4mico\" \/>\n<meta property=\"og:description\" content=\"Com o objetivo de disponibilizar um canal de comunica\u00e7\u00e3o direto e eficiente com os clientes, o Programa de Microcr\u00e9dito Produtivo do Governo do Cear\u00e1 (Cear\u00e1 Credi) inicia, nesta quinta-feira (04), a opera\u00e7\u00e3o da atendente virtual: Cei\u00e7a. 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