{"id":72105,"date":"2021-03-24T15:07:49","date_gmt":"2021-03-24T18:07:49","guid":{"rendered":"http:\/\/ww16.ce.gov.br\/seinfra\/?p=72105"},"modified":"2021-03-26T13:22:37","modified_gmt":"2021-03-26T16:22:37","slug":"tele-detran-conta-com-atendimento-pelo-whatsapp-e-fortalece-assistencia-virtual-aos-usuarios","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/seinfra\/2021\/03\/24\/tele-detran-conta-com-atendimento-pelo-whatsapp-e-fortalece-assistencia-virtual-aos-usuarios\/","title":{"rendered":"Tele Detran conta com atendimento pelo WhatsApp e fortalece assist\u00eancia virtual aos usu\u00e1rios"},"content":{"rendered":"

Servi\u00e7o ganha destaque em tempos de pandemia e ajuda p\u00fablico no esclarecimento de d\u00favidas e orienta\u00e7\u00f5es sobre demandas relacionadas ao Detran-CE<\/h4>\n

<\/h4>\n

\"\"<\/p>\n

Uma central telef\u00f4nica e tamb\u00e9m virtual, ativa e dispon\u00edvel para atender usu\u00e1rios sobre assuntos relacionados ao atendimento do Detran-CE. Este \u00e9 o Tele Detran, um servi\u00e7o em pleno funcionamento e que est\u00e1 dispon\u00edvel tamb\u00e9m no WhatsApp, ajudando os usu\u00e1rios de forma virtual, diante da suspens\u00e3o provis\u00f3ria de atendimentos ao p\u00fablico em postos do \u00f3rg\u00e3o no Cear\u00e1.<\/p>\n

O servi\u00e7o virtual do Tele Detran \u00e9 feito atrav\u00e9s do sistema \u201cChatBot\u201d. O recurso permite atender as necessidades dos usu\u00e1rios, atrav\u00e9s de um rob\u00f4, de forma r\u00e1pida e assertiva. Esta evolu\u00e7\u00e3o digital permite dar assist\u00eancia a um n\u00famero muito maior de pessoas que procuram o servi\u00e7o diariamente.<\/p>\n

Por telefone e pelo novo canal digital, s\u00e3o realizados, em m\u00e9dia, 1,6 mil atendimentos por dia. Neste m\u00eas, com os atendimentos presenciais suspensos, j\u00e1 foram mais de 17,6 mil liga\u00e7\u00f5es e mensagens registradas at\u00e9 do dia 21 de mar\u00e7o de 2021. Dentre as d\u00favidas mais frequentes, est\u00e3o: solicita\u00e7\u00e3o e renova\u00e7\u00e3o da Carteira Nacional de Tr\u00e2nsito (CNH), licenciamento de ve\u00edculos, vistoria, prazos, multas e previs\u00e3o para a retomada dos atendimentos presenciais.<\/p>\n

O Tele Detran funciona de segunda a s\u00e1bado, das 7h \u00e0s 19h, tanto em atendimento telef\u00f4nico quanto atrav\u00e9s do servi\u00e7o remoto pelo WhatsApp, atrav\u00e9s do n\u00famero (85) 3195-2300.<\/p>\n","protected":false},"excerpt":{"rendered":"

Servi\u00e7o ganha destaque em tempos de pandemia e ajuda p\u00fablico no esclarecimento de d\u00favidas e orienta\u00e7\u00f5es sobre demandas relacionadas ao Detran-CE Uma central telef\u00f4nica e tamb\u00e9m virtual, ativa e dispon\u00edvel para atender usu\u00e1rios sobre assuntos relacionados ao atendimento do Detran-CE. Este \u00e9 o Tele Detran, um servi\u00e7o em pleno funcionamento e que est\u00e1 dispon\u00edvel tamb\u00e9m […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[389],"tags":[604,531,605,606],"class_list":["post-72105","post","type-post","status-publish","format-standard","hentry","category-detran","tag-assistencia-virtual","tag-servicos","tag-tele-detran","tag-usuarios"],"acf":[],"yoast_head":"\nTele Detran conta com atendimento pelo WhatsApp e fortalece assist\u00eancia virtual aos usu\u00e1rios - SEINFRA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ww16.ce.gov.br\/seinfra\/2021\/03\/24\/tele-detran-conta-com-atendimento-pelo-whatsapp-e-fortalece-assistencia-virtual-aos-usuarios\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tele Detran conta com atendimento pelo WhatsApp e fortalece assist\u00eancia virtual aos usu\u00e1rios - SEINFRA\" \/>\n<meta property=\"og:description\" content=\"Servi\u00e7o ganha destaque em tempos de pandemia e ajuda p\u00fablico no esclarecimento de d\u00favidas e orienta\u00e7\u00f5es sobre demandas relacionadas ao Detran-CE Uma central telef\u00f4nica e tamb\u00e9m virtual, ativa e dispon\u00edvel para atender usu\u00e1rios sobre assuntos relacionados ao atendimento do Detran-CE. 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