{"id":43620,"date":"2026-05-26T13:17:55","date_gmt":"2026-05-26T16:17:55","guid":{"rendered":"https:\/\/www.semace.ce.gov.br\/?p=43620"},"modified":"2026-05-26T13:17:55","modified_gmt":"2026-05-26T16:17:55","slug":"semace-inicia-envio-da-pesquisa-anual-de-satisfacao-2025-prazo-vai-ate-21-de-junho","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/semace\/2026\/05\/26\/semace-inicia-envio-da-pesquisa-anual-de-satisfacao-2025-prazo-vai-ate-21-de-junho\/","title":{"rendered":"Semace inicia Pesquisa Anual de Satisfa\u00e7\u00e3o 2025; respostas seguem at\u00e9 21 de junho"},"content":{"rendered":"<p data-start=\"278\" data-end=\"546\">A Superintend\u00eancia Estadual do Meio Ambiente (Semace) iniciou o envio da <strong data-start=\"351\" data-end=\"399\">Pesquisa Anual de Satisfa\u00e7\u00e3o do Cliente 2025<\/strong> aos usu\u00e1rios cadastrados junto \u00e0 autarquia. O question\u00e1rio foi encaminhado por e-mail e ficar\u00e1 dispon\u00edvel para resposta at\u00e9 o dia <strong data-start=\"530\" data-end=\"545\">21 de junho<\/strong>.<\/p>\n<p data-start=\"548\" data-end=\"807\">A iniciativa tem como objetivo ouvir a percep\u00e7\u00e3o dos usu\u00e1rios sobre o atendimento e os servi\u00e7os prestados pela Semace, contribuindo para a identifica\u00e7\u00e3o de pontos de melhoria e para o aperfei\u00e7oamento cont\u00ednuo das atividades desenvolvidas pelo \u00f3rg\u00e3o ambiental.<\/p>\n<p data-start=\"809\" data-end=\"1125\">Os usu\u00e1rios devem ficar atentos \u00e0 caixa de entrada do e-mail cadastrado. Caso a mensagem n\u00e3o seja localizada, a orienta\u00e7\u00e3o \u00e9 verificar tamb\u00e9m as pastas de <strong data-start=\"964\" data-end=\"972\">spam<\/strong>, <strong data-start=\"974\" data-end=\"993\">lixo eletr\u00f4nico<\/strong> ou <strong data-start=\"997\" data-end=\"1010\">promo\u00e7\u00f5es<\/strong>, pois o envio pode ser direcionado automaticamente para esses locais, dependendo da configura\u00e7\u00e3o de cada provedor.<\/p>\n<p data-start=\"1127\" data-end=\"1500\">Realizada anualmente desde 2016, a pesquisa \u00e9 uma importante ferramenta de escuta e di\u00e1logo com o p\u00fablico externo. Por meio das respostas recebidas, a Semace consegue avaliar a qualidade dos servi\u00e7os oferecidos, compreender melhor as necessidades dos usu\u00e1rios e planejar a\u00e7\u00f5es que tornem o atendimento cada vez mais eficiente, acess\u00edvel e alinhado \u00e0s demandas da sociedade.<\/p>\n<p data-start=\"1502\" data-end=\"1876\">A participa\u00e7\u00e3o dos usu\u00e1rios \u00e9 fundamental para fortalecer a melhoria dos servi\u00e7os p\u00fablicos ambientais no Cear\u00e1. As contribui\u00e7\u00f5es registradas no question\u00e1rio auxiliam a autarquia na constru\u00e7\u00e3o de solu\u00e7\u00f5es mais adequadas e no aprimoramento dos processos internos, refor\u00e7ando o compromisso da Semace com a transpar\u00eancia, a qualidade do atendimento e a gest\u00e3o p\u00fablica eficiente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Superintend\u00eancia Estadual do Meio Ambiente (Semace) iniciou o envio da Pesquisa Anual de Satisfa\u00e7\u00e3o do Cliente 2025 aos usu\u00e1rios cadastrados junto \u00e0 autarquia. O question\u00e1rio foi encaminhado por e-mail e ficar\u00e1 dispon\u00edvel para resposta at\u00e9 o dia 21 de junho. A iniciativa tem como objetivo ouvir a percep\u00e7\u00e3o dos usu\u00e1rios sobre o atendimento e [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-43620","post","type-post","status-publish","format-standard","hentry","category-institucional"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Semace inicia Pesquisa Anual de Satisfa\u00e7\u00e3o 2025; respostas seguem at\u00e9 21 de junho - Superintend\u00eancia Estadual do Meio Ambiente<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/semace\/2026\/05\/26\/semace-inicia-envio-da-pesquisa-anual-de-satisfacao-2025-prazo-vai-ate-21-de-junho\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Semace inicia Pesquisa Anual de Satisfa\u00e7\u00e3o 2025; respostas seguem at\u00e9 21 de junho - Superintend\u00eancia Estadual do Meio Ambiente\" \/>\n<meta property=\"og:description\" content=\"A Superintend\u00eancia Estadual do Meio Ambiente (Semace) iniciou o envio da Pesquisa Anual de Satisfa\u00e7\u00e3o do Cliente 2025 aos usu\u00e1rios cadastrados junto \u00e0 autarquia. 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