{"id":3582,"date":"2017-03-14T12:40:20","date_gmt":"2017-03-14T15:40:20","guid":{"rendered":"http:\/\/www.stds.ce.gov.br\/2017\/03\/14\/cidadao-em-destaque\/"},"modified":"2017-03-14T12:40:20","modified_gmt":"2017-03-14T15:40:20","slug":"cidadao-em-destaque","status":"publish","type":"post","link":"https:\/\/www.ce.gov.br\/sps\/2017\/03\/14\/cidadao-em-destaque\/","title":{"rendered":"Ouvidoria da STDS fica em 2\u00b0 lugar geral em avalia\u00e7\u00e3o da CGE"},"content":{"rendered":"

A ouvidoria da Secretaria do Trabalho e Desenvolvimento Social (STDS) ficou em 2\u00b0 lugar geral entre 67 outras ouvidorias do Poder P\u00fablico Estadual que tiveram seus desempenhos relativos a 2016, recentemente avaliados pela Controladoria e Ouvidoria Geral do Estado \u2013 CGE. Alcan\u00e7ando a pontua\u00e7\u00e3o de 9,9, o setor de reclama\u00e7\u00f5es, sugest\u00f5es e d\u00favidas da STDS \u00e9 destaque juntamente com as ouvidorias da ARCE (Ag\u00eancia Reguladora de Servi\u00e7os P\u00fablicos Delegados do Estado do Cear\u00e1, que ficou em 1\u00b0 lugar, com pontua\u00e7\u00e3o 10, e da CEARAPORTOS (Companhia de Integra\u00e7\u00e3o Portu\u00e1ria do Cear\u00e1), que ficou na 3\u00b0 coloca\u00e7\u00e3o, com nota 8,9. Foram avaliados os seguintes quesitos: Resolutividade das demandas, pontualidade no envio do relat\u00f3rio, infraestrutura, equipe e a\u00e7\u00f5es inovadoras.
<\/span><\/p>\n

\u00a0<\/p>\n

\u201cN\u00f3s nos empenhamos para atender o p\u00fablico da melhor forma poss\u00edvel. A ouvidoria da STDS atua como canal de intermedia\u00e7\u00e3o do processo de participa\u00e7\u00e3o popular, possibilitando ao cidad\u00e3o contribuir com a implementa\u00e7\u00e3o das pol\u00edticas p\u00fablicas e a avalia\u00e7\u00e3o dos servi\u00e7os prestados\u201d, destaca o ouvidor da STDS, Paulo Henrique Ara\u00fajo. Os resultados foram obtidos a partir da an\u00e1lise e consolida\u00e7\u00e3o dos dados extra\u00eddos do sistema de ouvidoria (SOU), que aponta diversas vari\u00e1veis de avalia\u00e7\u00e3o, principalmente as metas e indicadores associados \u00e0s a\u00e7\u00f5es desenvolvidas pelas ouvidorias de cada secretaria e \u00f3rg\u00e3os p\u00fablicos estaduais.<\/span><\/p>\n

\u00a0<\/p>\n

Assessoria<\/strong><\/span><\/span><\/span><\/span>de<\/strong><\/span><\/span><\/span><\/span>Comunica\u00e7\u00e3o<\/strong><\/span><\/span><\/span><\/span>Social<\/strong><\/span><\/span><\/span><\/p>\n

Secretaria<\/strong><\/span><\/span><\/span><\/span>do<\/strong><\/span><\/span><\/span><\/span>Trabalho<\/strong><\/span><\/span><\/span><\/span>e<\/strong><\/span><\/span><\/span><\/span>Desenvolvimento<\/strong><\/span><\/span><\/span><\/span>Social<\/strong><\/span><\/span><\/span><\/span>–<\/strong><\/span><\/span><\/span><\/span>STDS<\/strong><\/span><\/span><\/span><\/p>\n

Jornalista<\/span><\/span><\/span>respons\u00e1vel:<\/span><\/span><\/span>Carlos<\/span><\/span><\/span>Eug\u00eanio<\/span><\/span><\/span>Saraiva<\/span><\/span><\/span><\/p>\n

Cel:<\/span><\/span> 9.<\/span><\/span>8878.8510<\/span><\/span><\/span><\/p>\n

Fone:<\/span><\/span><\/span>3101.2089<\/span><\/span><\/span>\/<\/span><\/span><\/span>2099<\/span><\/span><\/span><\/p>\n

Twitter:<\/span><\/span><\/span>www.twitter.com\/stdsonline<\/a><\/span><\/span><\/span><\/span><\/p>\n

Facebook: <\/span><\/span>www.facebook.com\/stdsce<\/span><\/span><\/span><\/span><\/p>\n

E-mail:<\/span><\/span><\/span><\/span><\/span><\/span>imprensa@stds.ce.gov.br<\/a><\/span><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

A ouvidoria da Secretaria do Trabalho e Desenvolvimento Social (STDS) ficou em 2\u00b0 lugar geral entre 67 outras ouvidorias do Poder P\u00fablico Estadual que tiveram seus desempenhos relativos a 2016, recentemente avaliados pela Controladoria e Ouvidoria Geral do Estado \u2013 CGE. Alcan\u00e7ando a pontua\u00e7\u00e3o de 9,9, o setor de reclama\u00e7\u00f5es, sugest\u00f5es e d\u00favidas da STDS […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[165],"tags":[],"class_list":["post-3582","post","type-post","status-publish","format-standard","hentry","category-noticias"],"acf":[],"yoast_head":"\nOuvidoria da STDS fica em 2\u00b0 lugar geral em avalia\u00e7\u00e3o da CGE - Secretaria da Prote\u00e7\u00e3o Social<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ce.gov.br\/sps\/2017\/03\/14\/cidadao-em-destaque\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria da STDS fica em 2\u00b0 lugar geral em avalia\u00e7\u00e3o da CGE - Secretaria da Prote\u00e7\u00e3o Social\" \/>\n<meta property=\"og:description\" content=\"A ouvidoria da Secretaria do Trabalho e Desenvolvimento Social (STDS) ficou em 2\u00b0 lugar geral entre 67 outras ouvidorias do Poder P\u00fablico Estadual que tiveram seus desempenhos relativos a 2016, recentemente avaliados pela Controladoria e Ouvidoria Geral do Estado \u2013 CGE. 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