www.sps.ce.gov.br<\/a><\/p>\nPor meio do chat da SPS, mais de 45 mil atendimentos j\u00e1 foram realizados nos \u00faltimos oito meses. Com isso, a Secretaria proporcionou maior intera\u00e7\u00e3o dos usu\u00e1rios da Capital e Interior com os servi\u00e7os, projetos e programas ofertados pela Pasta e institui\u00e7\u00f5es parceiras.<\/p>\n
De acesso f\u00e1cil e com linguagem simples, o chat disponibiliza de perguntas e respostas dos assuntos mais recorrentes e procurados pelos usu\u00e1rios, internos e externos, contemplando as 14 pol\u00edticas p\u00fablicas da SPS. \u201cO chat tem sido mais uma eficiente ferramenta de di\u00e1logo com os cidad\u00e3os. Nosso interesse maior \u00e9, mesmo com as orienta\u00e7\u00f5es de teletrabalho e os cuidados para impedir a dissemina\u00e7\u00e3o do v\u00edrus, estarmos pertos e dispon\u00edveis aos cearenses que buscam nossos servi\u00e7os\u201d, destaca a titular da SPS, Socorro Fran\u00e7a.<\/p>\n
\u201cOs assuntos relacionados aos servi\u00e7os de Cidadania s\u00e3o, em geral, os mais procurados pelos usu\u00e1rios\u201d, informa a coordenadora de Desenvolvimento Institucional (Codins) da SPS, Marcele Arruda. Com alguns cliques, o usu\u00e1rio recebe respostas sobre emiss\u00e3o de documenta\u00e7\u00e3o b\u00e1sica, os programas de capacita\u00e7\u00e3o profissional, ou sobre a rede de atendimento socioassistencial.<\/p>\n
Informa\u00e7\u00f5es sobre o Cart\u00e3o Mais Inf\u00e2ncia, Carteira do Artes\u00e3o, Direitos Humanos, ou sobre como denunciar e buscar apoio para v\u00edtimas de viol\u00eancia tamb\u00e9m est\u00e3o dispon\u00edveis no cat\u00e1logo, que re\u00fane 20 temas diversos relativos \u00e0s pol\u00edticas p\u00fablicas da SPS. Para melhor e mais r\u00e1pido atender ao p\u00fablico, um grupo de 87 t\u00e9cnicos e servidores da Secretaria operam o chat, diariamente.<\/p>\n","protected":false},"excerpt":{"rendered":"
Em meio \u00e0 pandemia e \u00e0s medidas sanit\u00e1rias necess\u00e1rias para evitar a dissemina\u00e7\u00e3o do coronav\u00edrus, a Secretaria da Prote\u00e7\u00e3o Social, Justi\u00e7a, Cidadania, Mulheres e Direitos Humanos (SPS) tem fortalecido as ferramentas de comunica\u00e7\u00e3o e atendimento on-line da popula\u00e7\u00e3o. Com o decreto mais recente de enfrentamento ao v\u00edrus, a SPS refor\u00e7a que muitos atendimentos, informa\u00e7\u00f5es e […]<\/p>\n","protected":false},"author":12,"featured_media":75621,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[319],"tags":[],"class_list":["post-78315","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-protecao-social"],"acf":[],"yoast_head":"\n
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<\/p>\n